Job Description
Job description
Are you a receptionist or administrator who is interested in working in the substance misuse sector to help people make positive changes in their lives?
The Role
You will be the ‘first face of the service’, providing a warm and professional welcome to those who use our service, professionals and our local partners and stakeholders.
You will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, you will be able to manage a busy reception and switchboard and support the service with taking and processing referrals and assessments, correspondence and invoices.
The Service
Via Merton is a fully integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub, with additional satellites within the community. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Merton residents, irrespective of circumstance.
Location
The role is based at our Merton hub in Mitcham CR4, but may involve travel to external meetings and to other Via locations as needed.
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package
For an informal discussion about the role, contact Raymond Le-Roux, Senior Data Administrator, via or 0738XXXXXX+.
The closing date for applications is Sunday 5 January 2026 at midnight.
The interviews will take place week commencing 23 January.
Proud member of the Disability Confident employer scheme
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Are you a receptionist or administrator who is interested in working in the substance misuse sector to help people make positive changes in their lives?
The Role
You will be the ‘first face of the service’, providing a warm and professional welcome to those who use our service, professionals and our local partners and stakeholders.
You will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, you will be able to manage a busy reception and switchboard and support the service with taking and processing referrals and assessments, correspondence and invoices.
The Service
Via Merton is a fully integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub, with additional satellites within the community. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Merton residents, irrespective of circumstance.
Location
The role is based at our Merton hub in Mitcham CR4, but may involve travel to external meetings and to other Via locations as needed.
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package
For an informal discussion about the role, contact Raymond Le-Roux, Senior Data Administrator, via or 0738XXXXXX+.
The closing date for applications is Sunday 5 January 2026 at midnight.
The interviews will take place week commencing 23 January.
Proud member of the Disability Confident employer scheme
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
💡 Quick Summary
Seeking a career-building opportunity? The Administrator / Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
