Job Description
Company Description
At Endeavour College of Natural Health, people come first – whether they are students, academics, operational staff or clients. Having a shared passion and purpose brings a strong sense of unity to our team. Our core values, mission, and sense of community are at the centre of everything that we do – combined with a dedication to natural health.
Job Description
Permanent, Full-Time
The Admissions Adviser is responsible for contacting course enquirers, other potential students and graduates to discuss course options and enrolment procedures to maximise enrolments, establishing and maintaining positive relationships to secure enrolments across natural health and creative arts courses.
Key Responsibilities
Respond to and follow up prospective student enquiries within required timeframes, using the Trusted Adviser framework to build trust and progress enrolments.
Provide personalised guidance on course options, study load, fees, learning resources, and enrolment pathways through effective, student-focused conversations.
Proactively engage with applicants and partially enrolled students to encourage enrolment completion while achieving KPIs and KPAs.
Build and maintain strong relationships with prospective students, supporting a positive experience and confidence in studying with the College.
Maintain accurate CRM records, correspondence, and compliance-aligned documentation, contributing to reporting and statistics as required.
Liaise with students, enquirers, internal teams, and support events or meetings related to enrolment, progression, and student queries.
Qualifications
The successful candidate will have:
Tertiary-level study (preferred) with demonstrated success in a sales-focused or customer engagement role.
A strong results orientation, showing personal drive to set goals and consistently achieve targets.
Proven sales capability, including confidence asking quality questions and converting leads through consultative conversations or presentations.
Excellent organisational and time-management skills, with a disciplined and structured approach to workload.
Highly developed communication and interpersonal skills, including active listening and clear written and verbal communication.
Adaptability, and genuine enthusiasm for promoting student-focused products and services.
Additional Information
We value our people, and as such, we focus on their continued professional development as well as their physical and mental wellbeing. Our employees can access our Professional Development Fund for external courses, study any of our Endeavour Short Courses free of charge and access our extensive in-house learning catalogue.
Additionally, to say thank you for the energy, effort, and results our people deliver, Endeavour offers all staff members free and unlimited clinic consults in all of our disciplines and 15% off all clinic dispensary and retail products!
Please visit: Work at Endeavour | Endeavour to see a full list of perks and benefits associated with working with us!
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
At Endeavour College of Natural Health, people come first – whether they are students, academics, operational staff or clients. Having a shared passion and purpose brings a strong sense of unity to our team. Our core values, mission, and sense of community are at the centre of everything that we do – combined with a dedication to natural health.
Job Description
Permanent, Full-Time
The Admissions Adviser is responsible for contacting course enquirers, other potential students and graduates to discuss course options and enrolment procedures to maximise enrolments, establishing and maintaining positive relationships to secure enrolments across natural health and creative arts courses.
Key Responsibilities
Respond to and follow up prospective student enquiries within required timeframes, using the Trusted Adviser framework to build trust and progress enrolments.
Provide personalised guidance on course options, study load, fees, learning resources, and enrolment pathways through effective, student-focused conversations.
Proactively engage with applicants and partially enrolled students to encourage enrolment completion while achieving KPIs and KPAs.
Build and maintain strong relationships with prospective students, supporting a positive experience and confidence in studying with the College.
Maintain accurate CRM records, correspondence, and compliance-aligned documentation, contributing to reporting and statistics as required.
Liaise with students, enquirers, internal teams, and support events or meetings related to enrolment, progression, and student queries.
Qualifications
The successful candidate will have:
Tertiary-level study (preferred) with demonstrated success in a sales-focused or customer engagement role.
A strong results orientation, showing personal drive to set goals and consistently achieve targets.
Proven sales capability, including confidence asking quality questions and converting leads through consultative conversations or presentations.
Excellent organisational and time-management skills, with a disciplined and structured approach to workload.
Highly developed communication and interpersonal skills, including active listening and clear written and verbal communication.
Adaptability, and genuine enthusiasm for promoting student-focused products and services.
Additional Information
We value our people, and as such, we focus on their continued professional development as well as their physical and mental wellbeing. Our employees can access our Professional Development Fund for external courses, study any of our Endeavour Short Courses free of charge and access our extensive in-house learning catalogue.
Additionally, to say thank you for the energy, effort, and results our people deliver, Endeavour offers all staff members free and unlimited clinic consults in all of our disciplines and 15% off all clinic dispensary and retail products!
Please visit: Work at Endeavour | Endeavour to see a full list of perks and benefits associated with working with us!
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
💡 Quick Summary
Seeking a career-building opportunity? The Admissions Adviser position is now open for candidates interested in the Education Jobs sector. This role in Ashmore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
