Job Description
About The Role
• Systematically and proactively collecting application documents and acknowledging receipt.
• Ensuring high quality data is inputted onto the student information system to enable strong follow-up of applications at all stages of the student journey.
• Following up on any applications that are incomplete by email and/or telephone.
• Ensuring that applications are processed within agreed timelines.
• Managing relationships with key stakeholders – external and internal.
• Dealing with challenges, resolving complaints, and customer support.
• Other tasks that may be assigned to you by your manager.
About You
• Bachelor’s degree in any discipline.
• You will have strong organizational skills, excellent attention to detail, and the ability to follow defined processes and procedures closely.
• Ability to build strong relations, quickly, with customers and colleagues.
• Outstanding attention to detail and high levels of data accuracy.
• Ability to prioritize and organize workload efficiently and effectively.
• Results-focused and a passion for meeting targets.
• Performance-driven and enjoy working in a fast-paced office environment.
• Willingness to work flexible hours where required (including some weekends during critical periods).
• Proficient in spoken and written English.
• Strong IT skills.
Desired Requirement: Experience in overseas education or customer service background
Benefits
• 28 days annual leave
• Big discounts on Kaplan courses for you and your family
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
• Medicash Health Cash Plan
• Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
To apply please submit a CV along with a Cover Letter by 25th June detailing how you meet the requirements of the role.
At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, ****** orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership
💡 Quick Summary
Seeking a career-building opportunity? The Admissions Executive position is now open for candidates interested in the MIS Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
