Job Description
Job Description :
• Job Responsibilities :
1. Migration of free trial customers to paid customers through outbound
calls
2. Liaison with customer for upselling and cross selling
3. Handle inbound customer queries and explain about the product and
offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing
customer information
6. Identify and escalate priority issues
7.Follow communication procedures, guidelines and document all call
information according to standard operating procedures
• Skills & Competencies :
1. Knowledge in telesales
2. Speak and write local language
3. Verbal and listening skills
4. Interpersonal Skills
5. Attention to detail
6. Result oriented
7. Customer centricity
• Job Responsibilities :
1. Migration of free trial customers to paid customers through outbound
calls
2. Liaison with customer for upselling and cross selling
3. Handle inbound customer queries and explain about the product and
offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing
customer information
6. Identify and escalate priority issues
7.Follow communication procedures, guidelines and document all call
information according to standard operating procedures
• Skills & Competencies :
1. Knowledge in telesales
2. Speak and write local language
3. Verbal and listening skills
4. Interpersonal Skills
5. Attention to detail
6. Result oriented
7. Customer centricity
💡 Quick Summary
Seeking a career-building opportunity? The Advisor Outbound Sales position is now open for candidates interested in the Counter Sales Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.