AEM Content Author

Company Description TechChefz (TCZ Digital Private Limited) is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 150+ people in 3 offices around the globe combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. For more details, explore our website: www.techchefz.com Duties and Responsibilities • Collaborate with product marketing, business lines, UX and Search Engine Optimization peers to create world-class customer experiences • Work in a cross-channel environment publishing content for desktop/laptop and mobile devices • Assist in gathering requirements and assessing content authoring needs of a given project • Update content logs, copy documents and other documentation systems • Provide strategic content recommendations and writing/editing support for product managers and business lines, and other content stakeholders • Ensure professional-quality content for interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites • Analyse and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct • Collaborate and partner with other content authors, creators and strategists as appropriate to ensure consistent tone of voice and messaging for customers • Write and edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels and messaging, error messages, contextual help, alert messages and FAQs • Participate as an observer in user interviews and usability • Work with development and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc. Skills & Experience • 3 years of professional experience authoring and writing for websites, mobile apps, software, or other digital platforms • Strong interactive writing/editing skills • Experience collaborating with large teams using outstanding communication skills • Experience successfully executing and balancing multiple projects and tasks • Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free • Attention to detail, especially as it relates to complex customer interactions and compliance mandated content • Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities • Ability to problem-solve and work independently when necessary • Expert in Microsoft Office • Experience working with UX, product and SEO teams Benefits of Working Here • Benefits of the both the worlds - Enthusiasm & Learning Curve of a Start Up, Deliveries & Performance of an Enterprise Service Provider • Flexible Working Hours with delivery oriented approach • Sky is the limit, when it comes to learning, growth & ideas • We do not follow the typical corporate hierarchy ladder As part of our dedication to an inclusive and diverse workforce, TechChefz is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, ****** orientation, gender identity, or religion. If you need assistance, you may contact us at [email protected].