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After Hours Crisis Care Practitioner
The ****** Assault & Family Violence Centre
Geelong VIC
Parental leave
Annual leave
Employee assistance program
Salary packaging
People also searched:
Employers: Post a Job
Posted: 17/03/2026
Closing Date: 31/03/2026
Salary: $1,234.00 - $1,234.00
Job Type: Casual
Location: Geelong - Spring Street
Job Category: Community Services and Development,Voluntary, Charity & Social Work
We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne and Wimmera Regions. Providing specialist ****** assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.
Job Description
About the ****** Assault & Family Violence Centre
We are a client-centred organisation, supporting the community throughout Barwon, Wimmera, and the South West regions, offering a range of specialist support services to people impacted by ****** and family violence, encompassing 24 hour crisis care, specialist response services, early intervention programs, Victims Assistance Program, Community Legal Services, trauma recovery programs, professional training and primary prevention initiatives.
About The Role
This position is responsible for providing an after hours specialist crisis response for adults, young people and children who have experienced a recent ****** assault (within the last 14 days) and adults, young people and children experiencing family violence. A team of after hours practitioners will be rostered on call to support the work of the organization during weeknights and weekends. The practitioners are based in their home during their rostered shift. When a referral is received the after hours counsellor advocate will provide support over the phone or in person, depending on the immediate needs and assessment of the victim survivor.
Why work for The ****** Assault & Family Violence Centre?
The ****** Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we celebrate diversity and inclusion in all we do. We have a high level of employee engagement and satisfaction and provide a number of complementary benefits to our staff, some of our benefits include:
Generous above award Enterprise Agreement entitlements
Flexible working arrangements
Professional development opportunities
5 weeks annual leave and access to purchased leave for full and part time employees
Paid parental leave
Salary packaging
Health and Wellbeing initiatives
Flu vaccinations
Employee Assistance Program (EAP)
Social initiatives
Positive workplace culture
The SAFV Centre acknowledges and respects the First Nations ownership of the land where we work.
Desired Skills and Experience
About You
With degree qualifications in psychology, social work, welfare, community development or other relevant discipline. A minimum one year relevant experience.
You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.
If you share our vision for a community free from family violence and ****** assault and are motivated to make a difference, we would like to hear from you. We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.
The successful candidate will be required to maintain a current Working with Children's Check and National Police Check at their own expense.
Key Selection Criteria
Essential Qualifications and Experience
Your application must address the following:
A relevant qualification in psychology, social work, welfare, community development or other relevant discipline.
A minimum one year relevant experience.
Essential Skills and Knowledge
Knowledge of the causes of family violence and ****** assault and impacts on adults, children and families.
Knowledge and understanding of legal, medical and emergency accommodation service options
Knowledge of the range of issues that may be experienced by people who have been ****** assaulted and women and children who have experienced family violence.
Knowledge and understanding of trauma, as it relates to ****** assault and family violence.
Demonstrated experience in the provision of crisis intervention, risk assessment and safety planning.
Ability to demonstrate culturally sensitive and respectful practice, including understanding of the needs of people from diverse cultures.
Effective engagement and communication skills (verbal and written) and well developed assessment skills.
Demonstrated ability to advocate, liaise and work collaboratively across complex systems and to liaise effectively with a range of key providers and stakeholders.
Demonstrated capacity to apply theoretical frameworks to practice.
Proven ability to manage work autonomously and as part of a team.
Demonstrated ability to maintain accurate and confidential case notes and proficiency or capacity to use MS Office, relevant programs / databases.
Other
Commitment to the vision, values and purposes of The SAFV Centre.
Commitment to continuous quality improvement and cultural equity in service delivery.
Current Victorian Driver’s Licence.
Referees
Applicants must provide the name and current contact details of 2-3 professional referees including the most recent or current supervisor.
Period of Appointment
This position is causal and dependent on continuous funding to the service.
Hours of work
The casual hours of work will be on a rostered, on call basis outside of business hours (5:00pm – 9.00am weeknights and 9:00am – 9:00am weekends and public holidays).
Location of the position is working from home or outreach locations as required.
The shifts are based on the needs of the service and negotiated with other After Hours practitioners. At a minimum we ask for practitioners to do at least 6 shifts per month.
Applicants are required to live within a 30 minute radius to the Geelong hospital in Victoria.
Flexibility in working hours will be required from time to time as the need arises.
Salary and Conditions
Allowance: An on call allowance is paid for a shift. With additional recall paid at your hourly rate for any phone or in person support.
Industrial Instrument: The ****** Assault & Family Violence Centre Enterprise Agreement 2023.
Salary Packaging: Provided via Maxxia. PBI status with other expenses available to package above this cap. The ****** Assault & Family Violence Centre is a Public Benevolent Institution.
Superannuation: The employer will also make superannuation payments on your behalf in accordance with the Superannuation Guarantee (Administration) Act 1992.
Probationary Period – 6 months with a review conducted during this time.
How To Apply
All applications must address the key selection criteria outlined in the PD. For a confidential discussion, please contact our People and Culture team on 03 5222 4318.
We are currently accepting applications from direct applicants only, no recruitment agency applications accepted.
Start of main content
work from home
city, state/territory, postcode or 'remote'
work from home jobs
2,000+ jobs
Curriculum Specialist
Often responds within 3 days
ClickView
Sydney NSW 2000
Parental leave
Employee assistance program
Paid volunteer leave
Free snacks
Application Support Specialist, Technical Support
RELEX Solutions
Australia Plains SA
Visited 5 days ago
Transactional Services Officer
Capricorn Society Limited
Sydney NSW
Parental leave
Gym membership
Employee rewards program
Wellness program
View similar jobs with this employer
Talent Partner
Fetch Pet
Sydney NSW
Pet insurance
Parental leave
Annual leave
Health Product and Partnership Lead
Heart Foundation
Australia
Parental leave
Salary packaging
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au
Sydney NSW
Systems Administrator
QIMR Berghofer Medical Research Institute
Herston QLD
Parental leave
Salary packaging
Engineering Manager (Australia)
Omnidian
Remote
Annual leave
Opportunities for advancement
Admin Business Partner
BlackRock Investments
Sydney NSW
Claims (Protect) Technical Consultant
Aware Super
Sydney NSW
Gym membership
Work from home
Talent Acquisition Partner
Solve by Talent
Sydney NSW
Opportunities for promotion
Work from home
Support Coordinator – Contractor Opportunities
CoAbility
Canberra ACT
Investment Analyst - Total Portfolio
Aware Super
Australia
Project Executive
Are Media
Sydney NSW
Parental leave
Paid volunteer leave
Work from home
View similar jobs with this employer
Safety & Wellbeing Advisor
Bayside City Council
Sandringham VIC
Parental leave
Gym membership
Work from home
On-site parking
Sport Development Coordinator
Surf Life Saving Australia
Brisbane QLD
Salary packaging
Work from home
FP&A Manager - Professional Services & Advice
Findex
Australia
Work from home
Trust Associate, Native Title
Perpetual Limited
Perth WA
Work from home
Hardship & Collections Officer
Thinktank
Sydney NSW
Client Services Specialist
Lander & Rogers
Melbourne VIC
Work from home
Wellness allowance
Technical Support Analyst
Advanced Solutions International
Melbourne VIC
Employee assistance program
Credit Controller
Lander & Rogers
Sydney NSW
Annual leave
Work from home
Wellness allowance
View similar jobs with this employer
Portfolio Analyst - Claims
Royal Automobile Club of WA
West Perth WA 6005
Insurance services
Work from home
Customer Success Specialist
CoStar Group
Sydney NSW
Parental leave
Work from home
After Hours Crisis Care Practitioner
The ****** Assault & Family Violence Centre
Geelong VIC
Parental leave
Annual leave
Employee assistance program
Salary packaging
People also searched:
Employers: Post a Job
Posted: 17/03/2026
Closing Date: 31/03/2026
Salary: $1,234.00 - $1,234.00
Job Type: Casual
Location: Geelong - Spring Street
Job Category: Community Services and Development,Voluntary, Charity & Social Work
We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne and Wimmera Regions. Providing specialist ****** assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.
Job Description
About the ****** Assault & Family Violence Centre
We are a client-centred organisation, supporting the community throughout Barwon, Wimmera, and the South West regions, offering a range of specialist support services to people impacted by ****** and family violence, encompassing 24 hour crisis care, specialist response services, early intervention programs, Victims Assistance Program, Community Legal Services, trauma recovery programs, professional training and primary prevention initiatives.
About The Role
This position is responsible for providing an after hours specialist crisis response for adults, young people and children who have experienced a recent ****** assault (within the last 14 days) and adults, young people and children experiencing family violence. A team of after hours practitioners will be rostered on call to support the work of the organization during weeknights and weekends. The practitioners are based in their home during their rostered shift. When a referral is received the after hours counsellor advocate will provide support over the phone or in person, depending on the immediate needs and assessment of the victim survivor.
Why work for The ****** Assault & Family Violence Centre?
The ****** Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we celebrate diversity and inclusion in all we do. We have a high level of employee engagement and satisfaction and provide a number of complementary benefits to our staff, some of our benefits include:
Generous above award Enterprise Agreement entitlements
Flexible working arrangements
Professional development opportunities
5 weeks annual leave and access to purchased leave for full and part time employees
Paid parental leave
Salary packaging
Health and Wellbeing initiatives
Flu vaccinations
Employee Assistance Program (EAP)
Social initiatives
Positive workplace culture
The SAFV Centre acknowledges and respects the First Nations ownership of the land where we work.
Desired Skills and Experience
About You
With degree qualifications in psychology, social work, welfare, community development or other relevant discipline. A minimum one year relevant experience.
You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.
If you share our vision for a community free from family violence and ****** assault and are motivated to make a difference, we would like to hear from you. We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.
The successful candidate will be required to maintain a current Working with Children's Check and National Police Check at their own expense.
Key Selection Criteria
Essential Qualifications and Experience
Your application must address the following:
A relevant qualification in psychology, social work, welfare, community development or other relevant discipline.
A minimum one year relevant experience.
Essential Skills and Knowledge
Knowledge of the causes of family violence and ****** assault and impacts on adults, children and families.
Knowledge and understanding of legal, medical and emergency accommodation service options
Knowledge of the range of issues that may be experienced by people who have been ****** assaulted and women and children who have experienced family violence.
Knowledge and understanding of trauma, as it relates to ****** assault and family violence.
Demonstrated experience in the provision of crisis intervention, risk assessment and safety planning.
Ability to demonstrate culturally sensitive and respectful practice, including understanding of the needs of people from diverse cultures.
Effective engagement and communication skills (verbal and written) and well developed assessment skills.
Demonstrated ability to advocate, liaise and work collaboratively across complex systems and to liaise effectively with a range of key providers and stakeholders.
Demonstrated capacity to apply theoretical frameworks to practice.
Proven ability to manage work autonomously and as part of a team.
Demonstrated ability to maintain accurate and confidential case notes and proficiency or capacity to use MS Office, relevant programs / databases.
Other
Commitment to the vision, values and purposes of The SAFV Centre.
Commitment to continuous quality improvement and cultural equity in service delivery.
Current Victorian Driver’s Licence.
Referees
Applicants must provide the name and current contact details of 2-3 professional referees including the most recent or current supervisor.
Period of Appointment
This position is causal and dependent on continuous funding to the service.
Hours of work
The casual hours of work will be on a rostered, on call basis outside of business hours (5:00pm – 9.00am weeknights and 9:00am – 9:00am weekends and public holidays).
Location of the position is working from home or outreach locations as required.
The shifts are based on the needs of the service and negotiated with other After Hours practitioners. At a minimum we ask for practitioners to do at least 6 shifts per month.
Applicants are required to live within a 30 minute radius to the Geelong hospital in Victoria.
Flexibility in working hours will be required from time to time as the need arises.
Salary and Conditions
Allowance: An on call allowance is paid for a shift. With additional recall paid at your hourly rate for any phone or in person support.
Industrial Instrument: The ****** Assault & Family Violence Centre Enterprise Agreement 2023.
Salary Packaging: Provided via Maxxia. PBI status with other expenses available to package above this cap. The ****** Assault & Family Violence Centre is a Public Benevolent Institution.
Superannuation: The employer will also make superannuation payments on your behalf in accordance with the Superannuation Guarantee (Administration) Act 1992.
Probationary Period – 6 months with a review conducted during this time.
How To Apply
All applications must address the key selection criteria outlined in the PD. For a confidential discussion, please contact our People and Culture team on 03 5222 4318.
We are currently accepting applications from direct applicants only, no recruitment agency applications accepted.
💡 Quick Summary
Seeking a career-building opportunity? The After Hours Crisis Care Practitioner position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
