Agency Customer Support Officer

💰 $3,800 - $6,080 (Est.) 📍 Auckland

Job Description

Responsible for providing Reservations, Ticketing and Inside Sales Support to the trade, customers and commercial sales team on behalf of the GSA Airlines.
Responsible for quoting/ticketing and managing Group/MICE business on behalf of the GSA Airlines.
Provide operational support to the sales team, which may include reporting, putting together point of sale material, assistance with events, coordinating presentations and compiling content for newsletters.
Update/maintain CRM & airline database/portals.
Conduct comprehensive fare benchmarking analysis to evaluate pricing competitiveness in the market
Monitor validity of the fares and take necessary actions in consultation with the sales team.
Assist the management team where needed with commercial activities inclusive of, but not limited to,strategic planning, account development, performance analysis, initiative development and implementation, internal and external coordination.
Work collaboratively with wider commercial team to drive and achieve outcomes focused on revenue growth.

💡 Quick Summary

Seeking a career-building opportunity? The Agency Customer Support Officer position is now open for candidates interested in the Telecaller Jobs sector. This role in Auckland offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.

Sponsored

Job Details

Company Name: CVFR Travel Group

Frequently Asked Questions

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The expected salary for Agency Customer Support Officer in Auckland is $3,800 - $6,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Agency Customer Support Officer is an on-site position based in Auckland. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Agency Customer Support Officer. Previous experience in Telecaller Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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