Job Description
About Navi
Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable.
Founders: Sachin Bansal & Ankit Agarwal
Know what makes you a “Navi_ite” :
1.Perseverance, Passion and Commitment
• Passionate about Navi’s mission and vision
• Demonstrates dedication, perseverance and high ownership
• Goes above and beyond by taking on additional responsibilities
2.Obsession with high quality results
• Consistently creates value for the customers and stakeholders through high quality outcomes
• Ensuring excellence in all aspects of work
• Efficiently manages time, prioritizes tasks, and achieves higher standards.
3.Resilience and Adaptability
• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
How would your role at Navi Look Like?
● Setup and manage the network of agency partners to drive collections for the region
● Ensure proper planning for effective recovery through strong execution; guide and motivate
the agencies and their field team to reach monthly targets
● Data analysis to assess performance and identify key gaps while driving the results
● Monitoring and supervision of activities of the allotted agency and end agents; conducting
regular audits.
● Guide the agencies and agents regarding their performance vs targets
● Maintain fair collection practices in adherence with the code of conduct & legal guidelines
and ensure that the team follows the same
● Synthesize learning from ground operations and generate insights/ideas for driving better
efficiency
What are some of the good to have skills for this role?
● Business / Sales / Operations leader with 2+ years of relevant experience
● Experience with tech first startups or top FMCGs preferred
● Entrepreneurial mindset along with an ability to hustle and solve problems on-ground
● Experience of working with vendors
● Strong analytical skills, Knowledge of the local language and proficient in MS Excel
● Excellent communication and interpersonal skills with a collaborative management style
Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable.
Founders: Sachin Bansal & Ankit Agarwal
Know what makes you a “Navi_ite” :
1.Perseverance, Passion and Commitment
• Passionate about Navi’s mission and vision
• Demonstrates dedication, perseverance and high ownership
• Goes above and beyond by taking on additional responsibilities
2.Obsession with high quality results
• Consistently creates value for the customers and stakeholders through high quality outcomes
• Ensuring excellence in all aspects of work
• Efficiently manages time, prioritizes tasks, and achieves higher standards.
3.Resilience and Adaptability
• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
How would your role at Navi Look Like?
● Setup and manage the network of agency partners to drive collections for the region
● Ensure proper planning for effective recovery through strong execution; guide and motivate
the agencies and their field team to reach monthly targets
● Data analysis to assess performance and identify key gaps while driving the results
● Monitoring and supervision of activities of the allotted agency and end agents; conducting
regular audits.
● Guide the agencies and agents regarding their performance vs targets
● Maintain fair collection practices in adherence with the code of conduct & legal guidelines
and ensure that the team follows the same
● Synthesize learning from ground operations and generate insights/ideas for driving better
efficiency
What are some of the good to have skills for this role?
● Business / Sales / Operations leader with 2+ years of relevant experience
● Experience with tech first startups or top FMCGs preferred
● Entrepreneurial mindset along with an ability to hustle and solve problems on-ground
● Experience of working with vendors
● Strong analytical skills, Knowledge of the local language and proficient in MS Excel
● Excellent communication and interpersonal skills with a collaborative management style
💡 Quick Summary
Seeking a career-building opportunity? The Agency Manager | Collections position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
