Agency Manager

We are seeking a driven Agency Manager to lead agency performance.

The agency manager's responsibilities include identifying weaknesses and drawing up improvement plans, setting and meeting monthly targets, and liaising with clients to ensure improved service and product delivery.

Responsibilities:

Recruiting, screening, and training new agents. Analyzing performance and drawing up action plans. Establishing strong relationships with staff and clients. Ensuring all staff exercise good time management. Obeying agency regulations, guidelines, and policies, and ensuring staff does the same. Researching current industry/market trends and using knowledge for business improvement.