Job Description
REQ-1009XXXXXX
24/07/2026
Customer Operations
New York, New York
ING
Lending | Administrative Agency - Agency Middle Office | Associate | New York, NY
About ING:
In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home fleibility. Hybrid work arrangements vary based on business area.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
About the department:
The Agency Middle Office team is responsible for managing all aspects of the Admin Agency function and serves as the central point of contact for the borrower, lenders, and 3rd party consultants. This is a newly formed team that will provide critical client services when ING serves as Administrative Agent in a financing.
About the position:
As an Associate, your primary responsibility will be to manage all aspects of the Administrative Agency function. The Admin Agent will serve as the central point contact for the borrower and lenders, as well as 3rd party consultant. The emphasis of the team is to provide a high level of service to all eternal stakeholder and coordinate with ING’s internal teams, such as Origination, Lending, and Operations. origination,
Responsibilities:
Report directly to the Head of Agency Middle Office and support ING Capital LLC in the management of the Administrative Agent role.
Support the Sectors & Lending Teams in overseeing and supporting all facets of the ongoing lifecycle management of a deal, where ING Capital LLC serves as the Administrative Agent, including but not limited to:
Coordinate the set-up of the Administrative Agent function on transactions where ING has been selected for this role, including a review of the relevant terms of the Loan Documentation.
Ability to review and understand the various legal documents (e
. Credit Agreement, Depository Agreement, Common Terms Agreements, etc..)
Review new loan borrowings to ensure all conditions precedent to the requests have been satisfied; review account transfer documentation where Administrative Agent consent and/or review is required to transfer Borrower funds.
Manage the Amendment/Waiver/Consent requests, launching the request, coordinating Q&A between lenders and the borrower/3rd party consultants, tracking approval from the lender group, etc...
Coordinate with our loan operations team to manage deal information ranging from new borrowing requests, confirming drawdown CP’s, applicable loan margin changes, debt service payments, and payment of fees etc.
Covenant monitoring, review, & distribution of Reporting Requirements (Financials & Non-Financial).
Organize & Lead lender calls with client on matters related to client requests, presentations, and project updates.
Coordinate any secondary trades on when we are Agent of a deal.
Maintain and Organize deal data sites for posting documents to the lenders.
Stay up to date on organizational operating policies and procedures (i.e., Risk, Legal, etc.) to ensure appropriate protocols are implemented and followed and facilitate accordingly.
Qualifications and Competencies
At least 3 years of Administrative Agent e
perience, preferably in Infrastructure Finance or Funds Finance
Familiarity with Cash Sweeps Term Conversions & Ta
Equity Closings a plus
E
perience reviewing & interpreting loan documentation, familiarity with common terms & concepts.
Proficient in customer service & strong attention to detail.
Highly organized, proactive, and able to plan, prioritize and manage deliverables.
Ability to autonomously manage day-to-day tasks with minimal supervision.
Communicates well and capable of arranging & leading conference calls with bank group, borrower, 3rd party consultants.
Eperienced communicator with e
ternal & internal customers, relationship managers and syndicates.
E
perience administering loan documentation for syndicated transactions.
Applies critical thinking to analyze, identify and deal with legal, business, reputation, and operational risk.
MS Word, MS E
cel, Outlook, Debt Domain, Loan IQ, ACBS or other loan systems.
Salary Range $110,000-$140,000
In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for epenses associated with commuting and fitness.
ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, seual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.
ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.
Your place of work
Eplore the area
Questions? Just ask
ING Recruitment team
Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.
24/07/2026
Customer Operations
New York, New York
ING
Lending | Administrative Agency - Agency Middle Office | Associate | New York, NY
About ING:
In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home fleibility. Hybrid work arrangements vary based on business area.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
About the department:
The Agency Middle Office team is responsible for managing all aspects of the Admin Agency function and serves as the central point of contact for the borrower, lenders, and 3rd party consultants. This is a newly formed team that will provide critical client services when ING serves as Administrative Agent in a financing.
About the position:
As an Associate, your primary responsibility will be to manage all aspects of the Administrative Agency function. The Admin Agent will serve as the central point contact for the borrower and lenders, as well as 3rd party consultant. The emphasis of the team is to provide a high level of service to all eternal stakeholder and coordinate with ING’s internal teams, such as Origination, Lending, and Operations. origination,
Responsibilities:
Report directly to the Head of Agency Middle Office and support ING Capital LLC in the management of the Administrative Agent role.
Support the Sectors & Lending Teams in overseeing and supporting all facets of the ongoing lifecycle management of a deal, where ING Capital LLC serves as the Administrative Agent, including but not limited to:
Coordinate the set-up of the Administrative Agent function on transactions where ING has been selected for this role, including a review of the relevant terms of the Loan Documentation.
Ability to review and understand the various legal documents (e
. Credit Agreement, Depository Agreement, Common Terms Agreements, etc..)
Review new loan borrowings to ensure all conditions precedent to the requests have been satisfied; review account transfer documentation where Administrative Agent consent and/or review is required to transfer Borrower funds.
Manage the Amendment/Waiver/Consent requests, launching the request, coordinating Q&A between lenders and the borrower/3rd party consultants, tracking approval from the lender group, etc...
Coordinate with our loan operations team to manage deal information ranging from new borrowing requests, confirming drawdown CP’s, applicable loan margin changes, debt service payments, and payment of fees etc.
Covenant monitoring, review, & distribution of Reporting Requirements (Financials & Non-Financial).
Organize & Lead lender calls with client on matters related to client requests, presentations, and project updates.
Coordinate any secondary trades on when we are Agent of a deal.
Maintain and Organize deal data sites for posting documents to the lenders.
Stay up to date on organizational operating policies and procedures (i.e., Risk, Legal, etc.) to ensure appropriate protocols are implemented and followed and facilitate accordingly.
Qualifications and Competencies
At least 3 years of Administrative Agent e
perience, preferably in Infrastructure Finance or Funds Finance
Familiarity with Cash Sweeps Term Conversions & Ta
Equity Closings a plus
E
perience reviewing & interpreting loan documentation, familiarity with common terms & concepts.
Proficient in customer service & strong attention to detail.
Highly organized, proactive, and able to plan, prioritize and manage deliverables.
Ability to autonomously manage day-to-day tasks with minimal supervision.
Communicates well and capable of arranging & leading conference calls with bank group, borrower, 3rd party consultants.
Eperienced communicator with e
ternal & internal customers, relationship managers and syndicates.
E
perience administering loan documentation for syndicated transactions.
Applies critical thinking to analyze, identify and deal with legal, business, reputation, and operational risk.
MS Word, MS E
cel, Outlook, Debt Domain, Loan IQ, ACBS or other loan systems.
Salary Range $110,000-$140,000
In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for epenses associated with commuting and fitness.
ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, seual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.
ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.
Your place of work
Eplore the area
Questions? Just ask
ING Recruitment team
Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.
💡 Quick Summary
Seeking a career-building opportunity? The Agency Middle Office - Associate position is now open for candidates interested in the Bank Jobs sector. This role in New York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
