Job Description
Job Req ID: 48791
Location:
Mumbai, Maharashtra, IN
Function: Retail
About:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, *** stereotype, gender, gender identity or expression, ****** orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
Role
Area Retail Lead
Job Level/ Designation
Band: M-2
Function / Department
Retail
Location
Mumbai
Job Purpose
Handling all the retail KPIs for the allocated ZONE
Key Result Areas/Accountabilities
• Drive and facilitate best-in-class customer experience across formats, through rigorous system and process compliance and Customer-Centricity as the DNA.
• Contribute to the business performance of the zone by acquiring high quality postpaid customers. Lift up the base revenue through upselling higher value plans and mobility plus products.
• Ensure Channel and Store Profitability by driving scale, optimizing opex, and leveraging new lines of businesses.
• Drive a high engagement agenda and a performance culture along with investment in learning & development. Promote HSW and Diversity.
• Drive a Digital First culture in the Retail function in the cluster.
Core Competencies, Knowledge, Experience
Relevant senior level assignment in Retail background.
Leadership skill, people management skill, driving the team with ample zeal and motivation
Must have technical / professional qualifications
MBA (Full time preferred).
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
Location:
Mumbai, Maharashtra, IN
Function: Retail
About:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, *** stereotype, gender, gender identity or expression, ****** orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
Role
Area Retail Lead
Job Level/ Designation
Band: M-2
Function / Department
Retail
Location
Mumbai
Job Purpose
Handling all the retail KPIs for the allocated ZONE
Key Result Areas/Accountabilities
• Drive and facilitate best-in-class customer experience across formats, through rigorous system and process compliance and Customer-Centricity as the DNA.
• Contribute to the business performance of the zone by acquiring high quality postpaid customers. Lift up the base revenue through upselling higher value plans and mobility plus products.
• Ensure Channel and Store Profitability by driving scale, optimizing opex, and leveraging new lines of businesses.
• Drive a high engagement agenda and a performance culture along with investment in learning & development. Promote HSW and Diversity.
• Drive a Digital First culture in the Retail function in the cluster.
Core Competencies, Knowledge, Experience
Relevant senior level assignment in Retail background.
Leadership skill, people management skill, driving the team with ample zeal and motivation
Must have technical / professional qualifications
MBA (Full time preferred).
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
💡 Quick Summary
Seeking a career-building opportunity? The AGM-Area Lead-Vi Stores position is now open for candidates interested in the Work from home Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
