Agri Case Manager

💰 $5,040 - $8,064 (Est.) 📍 Adelaide ⏰ Part Time 🕐 Today

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Westpac Group
Create your best future and join Westpac as an Agribusiness Case Manager

Based in Bedford Park, Adelaide
Full time permanent opportunity
Hybrid working model
What’s the role?

As an Agri Case Manager, you will support agribusiness customers to resolve their financial needs at every touchpoint, including collections and hardship solutions. Managing a dedicated portfolio, you’ll work closely with customers to identify early hardship triggers and deliver tailored, sustainable outcomes that help bring accounts back on track.

You will be responsible for identifying and managing customer, financial and risk impacts across processes. You’ll ensure compliance with risk, regulatory and legislative obligations, provide weekly updates and monthly reporting on outcomes, and support the leadership team by maintaining momentum, coordinating activities, building capability and advocating for the business

We are seeking a motivated and driven individual who has a passion to deliver superior customer experience—balancing empathy with sound commercial judgement. You will collaborate with internal and external Business Partners, Credit teams and other stakeholders to deliver market‑leading solutions for our agribusiness customers and represent the Group positively in the broader industry

What do I need?

Minimum 3 years’ experience working in Agribusiness (e.g. practitioner, Agribusiness Manager or equivalent) and/or managing distressed agribusiness loans
Deep understanding of a specific agribusiness sector (e.g. grain, cotton, beef) and the ability to apply this knowledge across other agribusiness sectors
Experience supporting customers in hardship, with a strong focus on empathy, customer service and sensitivity to agribusiness challenges (including drought, external market impacts and intergenerational ties to land)
Strong written and confident verbal communication skills
Customer-centric and solutions focused mindset

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here .

💡 Quick Summary

Seeking a career-building opportunity? The Agri Case Manager position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Westpac Group

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Agri Case Manager in Adelaide is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Agri Case Manager is an on-site position based in Adelaide. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Agri Case Manager. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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