AI for Ops, Change Governance

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We are seeking a highly experienced and visionary AI for Ops, Change Governance leader to play a pivotal role in leading our Ops journey. This role is located in Manchester, UK and will be working on a hybrid basis.

In this role, you’ll make an impact in the following ways:

Provide authoritative oversight and strategic challenge to Ops AI initiatives, ensuring alignment with enterprise governance frameworks and industry-leading practices.
Drive critical evaluation of AI programs to ensure they deliver measurable value, support benefit realisation, and align with evolving Operations priorities.
Provide thought leadership in the development of an Operations AI Community of Practice, establishing a scalable triage model and a robust credible challenge function.
Oversee the governance of the Ops AI Book of Work, ensuring initiatives remain aligned with both operational imperatives and long-term strategic objectives.
Partner across Operations platforms and cross-functional teams to define and deliver a comprehensive AI data and performance metrics framework.
Champion enterprise-wide AI fluency by defining training and awareness initiatives that embed AI governance principles and foster an AI-first culture.
Embed an AI-first mindset by driving the digital transformation of the OPS Governance Framework, ensuring it is scalable, adaptive, and future-ready.
To be successful in this role, we’re seeking the following:

Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field.
Financial Services or Banking background is essential.
Experience in developing and implementing governance frameworks and best practices - AI governance, Risk Management, or a related field.
Background in transforming IT operations, enabling organizations to become more agile, efficient and responsive to changing business needs.
Experience in translating and deciphering AI and Digital Tools impact and value in business terminology.
Experience in leading or managing business AI solution projects.
Excellent analytical and problem-solving skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentations.
Experience with data visualization and transformation tools such as Power BI, UiPath, or similar.
Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune, 2025
“Most Just Companies”, Just Capital and CNBC, 2025