Job Description
ntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent, Fin, is transforming customer service for nearly 30,000 global businesses. But we believe the same kind of AI transformation should power our internal engineering org too—helping every Intercom engineer do their best work, faster and with less friction.
What’s the opportunity?
We’re hiring an AI Platform Engineer for our Builder Tools - AI Enablement Team. This is a unique chance to help turn Intercom’s entire software engineering organization into an AI-first engineering org. You’ll work across our codebases, developer environments, and internal tooling to develop and enable widespread and effective AI tooling adoption. Our goal: eliminate toil, reduce drag, and boost productivity for every engineer at Intercom - making AI a trustworthy, everyday accelerant, not just a shiny add-on.
This is not a “research” or “strategy” team. You’ll ship tangible solutions that work, prove value, and scale what helps. You’ll focus on developer enablement: operationalizing AI for real-world engineering effectiveness.
What’s the opportunity?
We’re hiring an AI Platform Engineer for our Builder Tools - AI Enablement Team. This is a unique chance to help turn Intercom’s entire software engineering organization into an AI-first engineering org. You’ll work across our codebases, developer environments, and internal tooling to develop and enable widespread and effective AI tooling adoption. Our goal: eliminate toil, reduce drag, and boost productivity for every engineer at Intercom - making AI a trustworthy, everyday accelerant, not just a shiny add-on.
This is not a “research” or “strategy” team. You’ll ship tangible solutions that work, prove value, and scale what helps. You’ll focus on developer enablement: operationalizing AI for real-world engineering effectiveness.
💡 Quick Summary
Seeking a career-building opportunity? The AI Platform Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
