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South Australia
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Member Service Consultant - People First Bank, Salisbury Branch
People's Choice Credit Union
South Australia
Health insurance
Insurance services
Employee assistance program
Paid volunteer leave
Employee rewards program
Visited * minutes ago
Aboriginal and Torres Strait Islander Health Practitioner (CTSU Acute specialist in Training)
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Greater Adelaide SA
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Toll Group
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.
Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.
About the Role
As an Air Freight Customer Service Representative, you will support the day‑to‑day management of air freight shipments, providing accurate documentation, timely customer updates, and effective coordination across internal teams and external partners. This role is ideal for someone who is customer‑focused, detail‑oriented, and looking to build experience in a fast‑paced logistics environment under the guidance of experienced colleagues.
This position can be based in either Adelaide or Perth.
As the Air Freight Customer Service Representative, you will:
Act as the first point of contact for customer enquiries and provide shipment updates
Support air freight operations, including shipment processing and documentation
Maintain accurate shipment records in CargoWise One (CW1)
Coordinate with internal teams to meet service and delivery requirements
Assist with cargo pick‑up, delivery, invoicing, and related administrative tasks
Ensure regulatory compliance, escalate issues as required, and collaborate to meet service standards
Key Skills and Qualifications
2+ years’ experience in air freight customer service or operations
A good understanding of air freight processes and regulations (advantageous)
Proficiency in Microsoft Office ; experience with freight systems such as CargoWise One preferred
Strong communication, organisational, and time‑management skills
Ability to work effectively in a fast‑paced environment and meet deadlines
Detail‑oriented, customer‑focused, and team‑oriented with a willingness to learn and develop
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
Start of main content
Job title, keywords or company
South Australia
50 km
Last 24 hours
filter
Pay
filter
Remote
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs - since yesterday
Member Service Consultant - People First Bank, Salisbury Branch
People's Choice Credit Union
South Australia
Health insurance
Insurance services
Employee assistance program
Paid volunteer leave
Employee rewards program
Visited * minutes ago
Aboriginal and Torres Strait Islander Health Practitioner (CTSU Acute specialist in Training)
SA Health
Greater Adelaide SA
Salary packaging
Visited 8 minutes ago
Multiclass RN2C & AHP2 | Noarlunga Community Team Mood | Mental Health | SALHN
SA Health
Greater Adelaide SA
Salary packaging
Visited 6 minutes ago
Lecturer - Social Work
EDU Corporate Services Pty Limited
Adelaide SA 5000
Birthday leave
Visited 10 minutes ago
In House Practitioner - Mount Gambier
Baptist Care SA
Mount Gambier SA
Health insurance
Insurance services
Employee assistance program
Salary packaging
Visited 7 minutes ago
View similar jobs with this employer
Air Freight Customer Service Representative
Toll Group
Kilburn SA
Visited 1 day ago
operations courier
UPS
Athol Park SA 5012
Visited 1 hour ago
View similar jobs with this employer
License Owner, Adelaide
Often responds within 1 day
Stranger Soccer
Adelaide SA 5000
Visited 0 minutes ago
Casual Team Member - Cotton On Mega West Lakes
Cotton On Group
West Lakes SA
Visited 22 hours ago
Cyber Supply Chain Security Lead: SSN AUKUS Build Program
ASC Pty Ltd
Osborne SA
Childcare assistance
Parental leave
Services Team Member - Catering and Utility
SA Health
Yorke Peninsula SA
Salary packaging
Cyber Security Operations Manager: SSN AUKUS Build Program
ASC Pty Ltd
Osborne SA
Childcare assistance
Parental leave
Beauty Advisor
Priceline & Priceline Pharmacy
Renmark SA 5341
Employee discount
IT Lead
Yumbah Aquaculture
Greater Adelaide SA
Visited 21 hours ago
Full Time Sales Assistant - Cotton On Harbour Town Mega SA
Cotton On Group
West Beach SA
Client Services Manager - SIL
disAbility Living Incorporated
Stepney SA 5069
Salary packaging
Work from home
Visited 22 hours ago
The Athletes Foot Sales Assistant - Rundle Mall
The Athletes Foot
Adelaide SA 5000
Health insurance
Gym membership
Employee assistance program
View similar jobs with this employer
Principal Infrastructure Advisor
Mott MacDonald
Greater Adelaide SA
The Athlete's Foot Sales Assistant - Tea Tree Plaza
The Athletes Foot
Modbury SA 5092
Health insurance
Gym membership
Employee assistance program
Track Maintainer
Aurizon
Dry Creek SA
Parental leave
Health insurance
Insurance services
Visited 21 hours ago
Delivery Driver
PFD Food Services
Greater Adelaide SA
Health insurance
Gym membership
Retail Pharmacy Assistant - Westfield West Lakes SA
Chemist Warehouse
West Lakes SA 5021
Employee discount
Employee assistance program
Data Analyst
Beyond Bank Australia
Greater Adelaide SA
Employee discount
Paid volunteer leave
Subway Mount Gambier Lakes Village - Sandwich Artist
OTR
Mount Gambier SA 5290
View similar jobs with this employer
Social and Emotional Wellbeing Worker
Uniting Communities
Prospect SA 5082
Parental leave
Salary packaging
Maternity leave
People also searched:
Employers: Post a Job
Toll Group
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.
Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.
About the Role
As an Air Freight Customer Service Representative, you will support the day‑to‑day management of air freight shipments, providing accurate documentation, timely customer updates, and effective coordination across internal teams and external partners. This role is ideal for someone who is customer‑focused, detail‑oriented, and looking to build experience in a fast‑paced logistics environment under the guidance of experienced colleagues.
This position can be based in either Adelaide or Perth.
As the Air Freight Customer Service Representative, you will:
Act as the first point of contact for customer enquiries and provide shipment updates
Support air freight operations, including shipment processing and documentation
Maintain accurate shipment records in CargoWise One (CW1)
Coordinate with internal teams to meet service and delivery requirements
Assist with cargo pick‑up, delivery, invoicing, and related administrative tasks
Ensure regulatory compliance, escalate issues as required, and collaborate to meet service standards
Key Skills and Qualifications
2+ years’ experience in air freight customer service or operations
A good understanding of air freight processes and regulations (advantageous)
Proficiency in Microsoft Office ; experience with freight systems such as CargoWise One preferred
Strong communication, organisational, and time‑management skills
Ability to work effectively in a fast‑paced environment and meet deadlines
Detail‑oriented, customer‑focused, and team‑oriented with a willingness to learn and develop
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
💡 Quick Summary
Seeking a career-building opportunity? The Air Freight Customer Service Representative position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
