Air Logistics Customer Care Specialist

💰 $3,200 - $5,120 (Est.) 📍 Washington

Job Description

Qualifications
Bachelor's degree (in Logistics/Supply Chain management, Business management or related) or equivalent experience
2+ years Air Logistics, Airlines or Gateway Cargo Agent experience
Microsoft 365 proficient
Benefits
The target salary range for this position is between $21.63 and $$28.85
Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles
Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations
Responsibilities
The Air Export Gateway Agent is responsible for the timely and cost-effective movement of air import freight managed by the Air Import Gateway department as directed by the Manager
The position is responsible for processing Master Air Waybill consolidations and setting trade lanes encompassing all aspects of the Air Transport Association process
Provide excellent customer service and on-going commitment to quality and data integrity
Prepare, handle and process documentation needed for air export consolidations
Interact and collaborate closely with the air export departments in the region
Coordinate bookings with carriers, enhance cargo consolidations, and provide quotations
Ensure prompt processing and delivery to the airport, maintaining continuous communication with the warehouse team and truck dispatch throughout the consolidation process
Monitor and track shipments, evaluate vendor performance, and address and resolve any service irregularities
Report to the Area Air Logistics Operations Manager
Schedule: Monday-Friday 8am-4:30pm
Job description
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Washington site is looking for a new Gateway & Procurement Specialist to join our Air Logistics team. Your Role
The Air Export Gateway Agent is responsible for the timely and cost-effective movement of air import freight managed by the Air Import Gateway department as directed by the Manager. The position is responsible for processing Master Air Waybill consolidations and setting trade lanes encompassing all aspects of the Air Transport Association process. Your Responsibilities
• Provide excellent customer service and on-going commitment to quality and data integrity.
• Prepare, handle and process documentation needed for air export consolidations.
• Interact and collaborate closely with the air export departments in the region.
• Coordinate bookings with carriers, enhance cargo consolidations, and provide quotations
• Ensure prompt processing and delivery to the airport, maintaining continuous communication with the warehouse team and truck dispatch throughout the consolidation process.
• Monitor and track shipments, evaluate vendor performance, and address and resolve any service irregularities.
• Report to the Area Air Logistics Operations Manager
• Schedule: Monday-Friday 8am-4:30pm
Your Skills and Experiences
• Bachelor's degree (in Logistics/Supply Chain management, Business management or related) or equivalent experience
• 2+ years Air Logistics, Airlines or Gateway Cargo Agent experience
• Microsoft 365 proficient
Good Reasons to Join
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $21.63 and $$28.85. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KR1

💡 Quick Summary

Seeking a career-building opportunity? The Air Logistics Customer Care Specialist position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Washington offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.

Sponsored

Job Details

Company Name: Kuehne Nagel

Frequently Asked Questions

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The expected salary for Air Logistics Customer Care Specialist in Washington is $3,200 - $5,120 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Air Logistics Customer Care Specialist is an on-site position based in Washington. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Air Logistics Customer Care Specialist. Previous experience in Warehouse / Logistics Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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