Job Description
Job Summary
Dear Candidates,
Start your Career in a Reputed BPO Customer Care company with Positive Environment....
(Both freshers and Experienced Candidates can come and attend the Interview)
We are looking for a Candidates for the Customer Care Representatives & Educational Counsellors
• Eligibility Criteria: Freshers/Experienced candidates
Excellent English & Hindi communication skills + Any South Indian Language(Bengali/Tamil/Telugu) is mandatory.
• Qualification : Any Graduate/PUC
• Shift :General Shift (Purely Day Shift) / Split Shift
• Job role : Giving information to the Customer about customer concern
• Job type: Target basis inbound process/Outbound process
Job Description:
1.Respond to customer enquiries in an inbound/outbound call centre environment. Strive towards first call resolution. Support international customers through inbound & outbound processes. Provide support and assistance over the telephone in a prompt, efficient and professional manner. Make client feel that they have received the best service at all times. Possess good knowledge of the organisations products and processes.
• Adherence to company norms policies and procedures. Adhere to call scripts and bank policy/ procedures. Prepare daily reports. Meet all performance standards set by the organisation. Strive towards attaining higher levels of efficiency and quality performance levels..
• Work on process improvement projects and initiatives. Undertake process improvement initiatives. Maintain adequate product and call handling expertise to perform the job efficiently Work towards developing sound understanding of work environment and deliverable..
• Help and guide new hires and junior CSRs to perform their role well. Assist CSRs with questions concerning real time customer inquiries. Assist with transition of new representatives. Provide team support during Managers absence when requested. Assist Managers with monitoring/ mentoring of the CSRs. Train CSRs with fast call closures techniques Reduce ACT( average call time),Handle irate/abusive customers.
• Pls note : On top of your CV Mention it as "To meet HR Lakshmi"
Remuneration: Upto 20k + Incentives ( Based on Performance)
Interested contact:
HR Recruiter +448XXXXXX
Visit our office:
G7CR Technologies India Pvt Ltd,
No. 86, 2nd Floor, Gokul Tower,
MS Ramaiah Road ,Gokula,
Bangalore: 560054.
Near Moven Pick Hotel
Refer your friends also & Send this to your friends also.
(From Majestic Bus stand to Gokula Bus Stop,Platform No:22,Bus Number:273)
Job Types: Full-time, Fresher, Walk-In
Experience:
• work: 1 year (Required)
Education:
• Bachelor's (Required)
Location:
• Bengaluru, Karnataka (Required)
Language:
• Hindi & English (Required)
Dear Candidates,
Start your Career in a Reputed BPO Customer Care company with Positive Environment....
(Both freshers and Experienced Candidates can come and attend the Interview)
We are looking for a Candidates for the Customer Care Representatives & Educational Counsellors
• Eligibility Criteria: Freshers/Experienced candidates
Excellent English & Hindi communication skills + Any South Indian Language(Bengali/Tamil/Telugu) is mandatory.
• Qualification : Any Graduate/PUC
• Shift :General Shift (Purely Day Shift) / Split Shift
• Job role : Giving information to the Customer about customer concern
• Job type: Target basis inbound process/Outbound process
Job Description:
1.Respond to customer enquiries in an inbound/outbound call centre environment. Strive towards first call resolution. Support international customers through inbound & outbound processes. Provide support and assistance over the telephone in a prompt, efficient and professional manner. Make client feel that they have received the best service at all times. Possess good knowledge of the organisations products and processes.
• Adherence to company norms policies and procedures. Adhere to call scripts and bank policy/ procedures. Prepare daily reports. Meet all performance standards set by the organisation. Strive towards attaining higher levels of efficiency and quality performance levels..
• Work on process improvement projects and initiatives. Undertake process improvement initiatives. Maintain adequate product and call handling expertise to perform the job efficiently Work towards developing sound understanding of work environment and deliverable..
• Help and guide new hires and junior CSRs to perform their role well. Assist CSRs with questions concerning real time customer inquiries. Assist with transition of new representatives. Provide team support during Managers absence when requested. Assist Managers with monitoring/ mentoring of the CSRs. Train CSRs with fast call closures techniques Reduce ACT( average call time),Handle irate/abusive customers.
• Pls note : On top of your CV Mention it as "To meet HR Lakshmi"
Remuneration: Upto 20k + Incentives ( Based on Performance)
Interested contact:
HR Recruiter +448XXXXXX
Visit our office:
G7CR Technologies India Pvt Ltd,
No. 86, 2nd Floor, Gokul Tower,
MS Ramaiah Road ,Gokula,
Bangalore: 560054.
Near Moven Pick Hotel
Refer your friends also & Send this to your friends also.
(From Majestic Bus stand to Gokula Bus Stop,Platform No:22,Bus Number:273)
Job Types: Full-time, Fresher, Walk-In
Experience:
• work: 1 year (Required)
Education:
• Bachelor's (Required)
Location:
• Bengaluru, Karnataka (Required)
Language:
• Hindi & English (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Amazing opportunity for Seekers position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
