Benefits
Base Salary
USD25-USD40 Per hour
Amazon is paying up to $22.75 per hour for this job
3 more items(s)
Responsibilities
You’ll be the first point of contact for U.S. based (English speaking) customers by answering their requests through phone, chat and/or email – this includes everything from order, delivery, and product questions to payment matters and website guidance
Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with internal and external customers and Amazon business partners
You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance