Job Description
Job description
We have a fantastic opportunity for Ambulance Care Assistants to join our team based in Addlestone, Surrey.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
This is a full time position working variable shifts. We do operate 24/7 so there will be some late, early and overnight shifts. Please only apply if you are able to work these hours.
What benefits can you expect?
£22,684 per annum (based on 38 hrs per week). Any additional overtime is paid at £11.48 per hour.
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Unlimited mental health consultations.
Unlimited physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter)
Other Duties Include
Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
Building rapport by effectively communicating with patients and their relatives/friends
Responsible for lifting, securing and helping service users in and out of the Ambulance
Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
Assisting service users with challenging behaviour and/or mental health illnesses
Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA, you will need to be:
Committed to patient care
An effective communicator and experience of communicating with others in what can often be emotional circumstances
To be a calm, considerate, careful driver, with no more than six penalty points on your license
To have a natural flair for team working and collaboration
Be physically fit for patient handling and moving
Pass an Enhanced DBS check (company funded)
Be able to work flexible shifts
Familiar with the local and surrounding area
Our Values
Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
We have a fantastic opportunity for Ambulance Care Assistants to join our team based in Addlestone, Surrey.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
This is a full time position working variable shifts. We do operate 24/7 so there will be some late, early and overnight shifts. Please only apply if you are able to work these hours.
What benefits can you expect?
£22,684 per annum (based on 38 hrs per week). Any additional overtime is paid at £11.48 per hour.
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Unlimited mental health consultations.
Unlimited physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter)
Other Duties Include
Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
Building rapport by effectively communicating with patients and their relatives/friends
Responsible for lifting, securing and helping service users in and out of the Ambulance
Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
Assisting service users with challenging behaviour and/or mental health illnesses
Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA, you will need to be:
Committed to patient care
An effective communicator and experience of communicating with others in what can often be emotional circumstances
To be a calm, considerate, careful driver, with no more than six penalty points on your license
To have a natural flair for team working and collaboration
Be physically fit for patient handling and moving
Pass an Enhanced DBS check (company funded)
Be able to work flexible shifts
Familiar with the local and surrounding area
Our Values
Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
💡 Quick Summary
Seeking a career-building opportunity? The Ambulance Care Assistant position is now open for candidates interested in the Health Jobs sector. This role in Addlestone offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
