Job Description
confidential
Officer-Collection Phone Banking
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Apply on Jobrapido.com
Job description
• Call customers to make payment.
• Call Branch staff and follow up on Unrecovered cases
• Meet the collection target set by the Unit
• Maintain proper call records
• Update the status or details of the call in the software
• Maintain MIS of the calls done and data shared with teams
• Escalate critical issues to Manager
• Ensure that Customers are treated well during the call
• Customer (Both Internal & External)
• Provide splendid customer services to customers in a friendly and courteous manner at all times
• Have sufficient knowledge about the banking products and services.
• Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
• Inform and educate customers on alternative/ digital channels of bank such as Internet & Mobile Banking
• Provide information to customers on their EMI amount and pending dues.
• Ensure that customers' confidential information is properly protected and only used for official purposes
• Internal Process
• Ensure that minimum number of calls are handled and service metrics maintained
• Maintain call records of the calls made to customers
• Ensure that details are Updated in the Software promptly and appropriately
• Learning & Performance
• Ensure to be trained on Collections through a professional trainer
• Ensure adherence to training man-days/ mandatory training programs for self
• Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self
• Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank
Report this listing
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Bluevine
AML Specialist
Bluevine • Bengaluru, Karnataka • via LinkedIn
11 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply directly on Built In
Apply on SimplyHired
Apply directly on Wellfound
Apply on India Jobs Expertini
Apply on Jobrapido.com
Job description
About Bluevine
Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern financial solutions, from checking and lending to payments and beyond, designed to help small business owners grow, thrive, and take control of their financial future. Our best-in-class technology, advanced security, and deep understanding of the small business community give our customers the confidence to focus on what they do best.
Since 2013, we’ve supported more than 750,000 small businesses nationwide. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed.
We’re innovators driven by big ideas, collaboration, and real impact. Here, you’ll have the freedom to take ownership, grow your career, and make a difference for small business owners across America. Ready to shape what’s next?
This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.
About the Role:
• Follow-up, review, and/or investigate ‘unusual activity’ that is sent to the AML team via alerts or internal escalations;
• Identify trends through pattern analysis and external tools;
• Report and make notes and records of any suspicious transactions or activities in an efficient and timely manner;
• Draft and write narratives for Unusual Activity Reports (UARs) for partner bank;
Skills And Experience
• Minimum 1-2 years of experience in AML, fraud or transaction monitoring within a financial institution;
• US Banking experience highly Mandatory
• Proficient in Google Sheets and Microsoft Excel
• Be highly motivated and be able work individually and as part of a team;
• Very strong organizational and problem-solving skills;
• The ability to self-motivate and thrive in a fast-paced, rapidly changing startup environment;
• Demonstrated capacity for gathering and scrutinizing data to identify issues, patterns and business solutions; and
• Have excellent written, verbal, analytical, and interpersonal skills
Benefits & Perks
• Excellent group health coverage and life insurance
• Stock options
• Hybrid work model
• Meal allowance
• Transportation assistance (terms and conditions apply)
• Generous paid time off plan, Holidays
• Company-sponsored mental health benefits
• Financial advisory services for both short- and long-term goals
• Learning and development opportunities to support career growth
• Community-based volunteering opportunities
Officer-Collection Phone Banking
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Apply on Jobrapido.com
Job description
• Call customers to make payment.
• Call Branch staff and follow up on Unrecovered cases
• Meet the collection target set by the Unit
• Maintain proper call records
• Update the status or details of the call in the software
• Maintain MIS of the calls done and data shared with teams
• Escalate critical issues to Manager
• Ensure that Customers are treated well during the call
• Customer (Both Internal & External)
• Provide splendid customer services to customers in a friendly and courteous manner at all times
• Have sufficient knowledge about the banking products and services.
• Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
• Inform and educate customers on alternative/ digital channels of bank such as Internet & Mobile Banking
• Provide information to customers on their EMI amount and pending dues.
• Ensure that customers' confidential information is properly protected and only used for official purposes
• Internal Process
• Ensure that minimum number of calls are handled and service metrics maintained
• Maintain call records of the calls made to customers
• Ensure that details are Updated in the Software promptly and appropriately
• Learning & Performance
• Ensure to be trained on Collections through a professional trainer
• Ensure adherence to training man-days/ mandatory training programs for self
• Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self
• Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank
Report this listing
More jobs at confidential
See web results for confidential
Bluevine
AML Specialist
Bluevine • Bengaluru, Karnataka • via LinkedIn
11 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply directly on Built In
Apply on SimplyHired
Apply directly on Wellfound
Apply on India Jobs Expertini
Apply on Jobrapido.com
Job description
About Bluevine
Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern financial solutions, from checking and lending to payments and beyond, designed to help small business owners grow, thrive, and take control of their financial future. Our best-in-class technology, advanced security, and deep understanding of the small business community give our customers the confidence to focus on what they do best.
Since 2013, we’ve supported more than 750,000 small businesses nationwide. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed.
We’re innovators driven by big ideas, collaboration, and real impact. Here, you’ll have the freedom to take ownership, grow your career, and make a difference for small business owners across America. Ready to shape what’s next?
This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.
About the Role:
• Follow-up, review, and/or investigate ‘unusual activity’ that is sent to the AML team via alerts or internal escalations;
• Identify trends through pattern analysis and external tools;
• Report and make notes and records of any suspicious transactions or activities in an efficient and timely manner;
• Draft and write narratives for Unusual Activity Reports (UARs) for partner bank;
Skills And Experience
• Minimum 1-2 years of experience in AML, fraud or transaction monitoring within a financial institution;
• US Banking experience highly Mandatory
• Proficient in Google Sheets and Microsoft Excel
• Be highly motivated and be able work individually and as part of a team;
• Very strong organizational and problem-solving skills;
• The ability to self-motivate and thrive in a fast-paced, rapidly changing startup environment;
• Demonstrated capacity for gathering and scrutinizing data to identify issues, patterns and business solutions; and
• Have excellent written, verbal, analytical, and interpersonal skills
Benefits & Perks
• Excellent group health coverage and life insurance
• Stock options
• Hybrid work model
• Meal allowance
• Transportation assistance (terms and conditions apply)
• Generous paid time off plan, Holidays
• Company-sponsored mental health benefits
• Financial advisory services for both short- and long-term goals
• Learning and development opportunities to support career growth
• Community-based volunteering opportunities
💡 Quick Summary
Seeking a career-building opportunity? The AML Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
