Job Description
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Hybrid Working
BUK & BX – All locations
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Introduction:
• Candidate will be responsible to support Elastic Data Platform Application as SME
• He/She should be flexible to work in shift (India or UK) and weekend on call support if required.
What will you be doing?
• Perform incident and problem management activities, including working closely with technology and business stakeholders to provide innovative and tactical solutions to issues as well as improving the performance of our Applications and processes; this will include managing major incidents, performing post incident reviews and coordinating with our various 3rd party suppliers
• Lead planning and execution timelines/activities of various major releases and critical changes into Production and DR environments in collaboration with our development and technology support teams; this will include creating & managing change requests in accordance with Barclays Change Management standards
• Independently identify repetitive or time consuming processes that can be automated, especially where they benefit multiple business areas, and deliver a sustainable solution that can be leveraged for other areas as needed.
• Creation of required knowledge base documentation required to support applications, including appropriate sign-off where required
• Coordination of various support activities across the global team, including handover of issues, knowledge sharing, training and collaboration on strategic projects
• Off-hours on-call support will be required for this role on a rotational basis
• Work closely with the wider global EDP RTB teams to ensure best utilisation of resource and allocation of BAU work.
• Contribute to building Knowledge base and overall good health of the application.
• Implement and adhere to ITIL standards across the team. Collaborate in a team of peers to support a central enterprise platform that specializes in Machine Learning model executions.
• Champion the automated operation of the platform by creating compelling features in the form of software pipelines, site resiliency, process automation, and quality documentation.
• Provide support services in the form of incident investigation, recovery, and resolution to all clients of the platform.
• Become a Barclays' citizen by networking, attending town halls, and participating in events that raise the corporate equity of this role, its team, and the department.
• Complete in a timely manner all minimally required tasks such as timesheets, corporate training, and any other administrative requirements pertaining to the role.
What we're looking for:
In priority order:
• Ability to breakdown complex problems using appropriate design patterns and best practices demonstrating a strong knowledge foundation and a sound approach to problem-solving.
• Ability to build automated pipelines that integrate and transport software through reliable, secure, and governed channels from conception to production.
• Ability to build a suite of real-time monitoring and automation software that encompass resilient and self-healing platform operations.
• Ability to conduct effective triage and remediation of production incidents with accompanying customer service and support for all clients of the platform.
• Ability to provide quality documentation.
Skills that will help you in the role:
All skills listed are deemed necessary:
• Experience/working knowledge of - Oracle DB, AWS, Openshift v4, Tivoli Workload Scheduler(TWS), AbInitio GDE 4.0.1 & knowledge on EME
• Experience with monitoring tools : ESaaS/Kibana , Grafana , AppDynamics
• Experience with SSL certificate management
• Experience with: Chef, ESA & Protegrity
• Experience in operating system: Linux , Unix (Shell scripting)
• Experience working with container technologies: Openshift, Docker, Docker-Compose, Kubernetes.
• Experience with developer tools: Git, Jenkins.
• Experience with the Windows/Linux environments and cmd/Bash scripting.
• Familiar working in a Hybrid-Cloud environment: AWS, Datacentres, and others.
• Familiar with or comfortable picking up languages: Java, Python, SQL, and others.
• Familiar working in an Agile structure (Scrum or Kanban) with project management tools: Jira, BitBucket
• Ability to produce quality documentation and diagrams.
Any combination of these skills boost eligibility:
• Experience with supporting central platforms having multiple tenants.
• Experience with building scalable platform operations in a Hybrid-Cloud environment.
• Experience with working in an inner-sourcing model to crowd source intellectual property.
Where will you be working?
Pune
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency, and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise, and resources to make a positive difference.
Stewardship
We prize sustainability and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
#Data Engineering and Analytics
💡 Quick Summary
Seeking a career-building opportunity? The Analyst | EDP Platform position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
