Job highlights
Identified by Google from the original job post
Qualifications
Effective written and verbal communication of this information is critical to the success of this position
F&B: This role is a key driver for analyzing current food waste onboard by product preparation, guest consumption, and/or production
Undergraduate degree in Hospitality or Hotel Administration or related field
Must graduate by Dec 2024 and available to begin in May 2025
U.S. Citizenship or Permanent Residency required
GPA of 3.5 or higher, and proven leadership skills either in school or professional experience
Desire and willingness to work onboard our ships for two rotations
High level of critical thinking
Ability to be adaptable and comfortable in a fast paced, dynamic environment
Ability to think strategically, while managing the details
Responsibilities
The Rotational Analyst will have the opportunity to rotate through our corporate shoreside and shipboard areas of Hotel Operations: Food & Beverage, Housekeeping, Guest Relations, Entertainment, and Onboard Revenue/Product Development
The Rotational Analyst will spend time rotating through four of these functional areas, becoming familiar with the core functions that drive the operations and the variables that impact our guest experience while understanding what makes our cruises so special
Hotel Operations: As a Rotational Analyst on the Hotel Operations team, you will become familiar with the drivers of a guest’s vacation experience
Additionally, you will understand the crew experience and become familiar with the Celebrity Cruises brand standards
Alongside Hotel Operations leaders, the Analyst will liaise closely with all corporate and operational groups to ensure that each ship is always fully supported
This includes Hotel Operations (F&B, Onboard Revenue, Entertainment & Cruise Programs, Guest Relations, Housekeeping), Marine Operations, Global Marine Operations, IT, Human Resources, Marketing, Accounting, Internal Audit, Safety & Environment, Corporate Communications, Land Operations, Revenue Management, Deployment, Legal and Customer Service
The Rotational Analyst will work closely with the shipboard leadership and the greater team to use data and operational feedback to constantly review results and trends to make the necessary adjustments
Life at Sea: The Rotational Program will include up to two 3-month rotations onboard our ships
As an analyst onboard our ships, you can expect a full schedule that would provide insight as to what it is like to live and work onboard one of our ships as well to learn our corporate initiatives impact our guest’s and crews experience
Hotel Performance: The Onboard Revenue Operations rotation would support the Onboard Revenue teams (Shipboard and Shoreside) ensuring they have all the right tools and processes in place to track and achieve the annual revenue target across all revenue areas, including Beverage, Casino, Spa, Photo, Art, Retail, Internet, Amenities, and any other new business opportunities
It is critical for the candidate to retrieve large volume of data from different systems, analyze data, and identify opportunities to improve financial performance
This role is an opportunity to streamline procedures in the fleet and present data that can save exponential dollars to the fleet through deep analysis
In addition, this role is responsible for presentations, development of company standards, and initiating data that presents cost save analysis to culinary department
Entertainment: This role will provide support within the Entertainment and Cruise Director’s division fleetwide
This role will research, develop and analyze entertainment and guest activity programming to include but not limited to sports, family activities, adult activities, youth program, live music, and strategic partners and license agreements
This position will also support newbuild development, competitive reports, new product launches, guest satisfaction metrics analysis and budget/capital endeavors
Job description
Celebrity Cruises’ Hotel Operations Rotational Program is a two-year rotational program sponsored by the Senior Vice President of Hotel Operations and based in Miami, Florida. The program is designed to build future leaders for the Hotel Operations Organization. The Rotational Analyst will have the opportunity to rotate through our corporate shoreside and shipboard areas of Hotel Operations: Food & Beverage, Housekeeping, Guest Relations, Entertainment, and Onboard Revenue/Product Development. The Rotational Analyst will spend time rotating through four of these functional areas, becoming familiar with the core functions that drive the operations and the variables that impact our guest experience while understanding what makes our cruises so special.

You will also receive comprehensive training in all areas based in our Miami offices. All the while, you will gain exposure to key decision makers in the brands, and gain unparalleled cross-departmental knowledge that will position you for an accelerated career path in Hotel Operations. Upon completion of the program, you will have the opportunity to assume a Sr. Analyst role at CEL.

Rotational Program Overview
• Hotel Operations: As a Rotational Analyst on the Hotel Operations team, you will become familiar with the drivers of a guest’s vacation experience. Additionally, you will understand the crew experience and become familiar with the Celebrity Cruises brand standards. Alongside Hotel Operations leaders, the Analyst will liaise closely with all corporate and operational groups to ensure that each ship is always fully supported. This includes Hotel Operations (F&B, Onboard Revenue, Entertainment & Cruise Programs, Guest Relations, Housekeeping), Marine Operations, Global Marine Operations, IT, Human Resources, Marketing, Accounting, Internal Audit, Safety & Environment, Corporate Communications, Land Operations, Revenue Management, Deployment, Legal and Customer Service. The Rotational Analyst will work closely with the shipboard leadership and the greater team to use data and operational feedback to constantly review results and trends to make the necessary adjustments.
• Life at Sea: The Rotational Program will include up to two 3-month rotations onboard our ships. Life onboard is extremely fast paced and action packed. As an analyst onboard our ships, you can expect a full schedule that would provide insight as to what it is like to live and work onboard one of our ships as well to learn our corporate initiatives impact our guest’s and crews experience.
• Hotel Performance: The Onboard Revenue Operations rotation would support the Onboard Revenue teams (Shipboard and Shoreside) ensuring they have all the right tools and processes in place to track and achieve the annual revenue target across all revenue areas, including Beverage, Casino, Spa, Photo, Art, Retail, Internet, Amenities, and any other new business opportunities. It is critical for the candidate to retrieve large volume of data from different systems, analyze data, and identify opportunities to improve financial performance. Effective written and verbal communication of this information is critical to the success of this position.
• F&B: This role is a key driver for analyzing current food waste onboard by product preparation, guest consumption, and/or production. This role is an opportunity to streamline procedures in the fleet and present data that can save exponential dollars to the fleet through deep analysis. In addition, this role is responsible for presentations, development of company standards, and initiating data that presents cost save analysis to culinary department.
• Entertainment: This role will provide support within the Entertainment and Cruise Director’s division fleetwide. This role will research, develop and analyze entertainment and guest activity programming to include but not limited to sports, family activities, adult activities, youth program, live music, and strategic partners and license agreements. This position will also support newbuild development, competitive reports, new product launches, guest satisfaction metrics analysis and budget/capital endeavors.

Qualifications

QUALIFICATIONS AND EDUCATION
• Undergraduate degree in Hospitality or Hotel Administration or related field.
• Must graduate by Dec 2024 and available to begin in May 2025.
• U.S. Citizenship or Permanent Residency required.
• GPA of 3.5 or higher, and proven leadership skills either in school or professional experience.

Knowledge And Skills
• Desire and willingness to work onboard our ships for two rotations.
• High level of critical thinking.
• Ability to be adaptable and comfortable in a fast paced, dynamic environment.
• Ability to think strategically, while managing the details.