Job Description
an Analyst - Application Support, you will provide technical support to teams within the organization, and to external clients when required. You will often respond to technical problems that occur abruptly and require immediate solutions.
What will you do?
· Handling of incidents and Response and Resolution to Incidents with detailed RCA within SLAs
· Providing technical and functional analysis to Development team as part of Bug Analysis
· Participating from techno-functional point of view during release upgrades
· Deployment of minor release upgrades
· To work in shifts in alignment with customer time zones
What do you need to know?
· Excellent analytical and problem-solving skills
· Ability to work both independently and as part of a team
· Excellent customer service skill
· A good understanding of software development cycle
· Proficient in Java, Oracle PL/SQL
· Qualifications: Bachelor’s in engineering
What will you do?
· Handling of incidents and Response and Resolution to Incidents with detailed RCA within SLAs
· Providing technical and functional analysis to Development team as part of Bug Analysis
· Participating from techno-functional point of view during release upgrades
· Deployment of minor release upgrades
· To work in shifts in alignment with customer time zones
What do you need to know?
· Excellent analytical and problem-solving skills
· Ability to work both independently and as part of a team
· Excellent customer service skill
· A good understanding of software development cycle
· Proficient in Java, Oracle PL/SQL
· Qualifications: Bachelor’s in engineering
💡 Quick Summary
Seeking a career-building opportunity? The Analyst I | Service Management |Freshers position is now open for candidates interested in the Fresher Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
