Role Responsibilities Ensure effective handling of daily BAU and booking of margin movements in collateral management system. Engage with credit, legal, compliance, XVA, front office, middle office and margining teams to resolve margin disputes and issues concerning the accuracy of margin calls. Effectively handle client queries, issues and complains. Challenge existing process and continuously seek opportunity to improve processes and controls. Participate in process deep dive review with Risk and control functions. Actively participate in BCP events such DR drill and call tree tests. Participate in business prioritization, UAT tests and post implementation check. Adherence to key processes and control requirement. Ensure timely completion, maintenance and renewal of DOI, R&R and SLA documents. Ensure tasks are carried out within policies and procedures avoiding costs due to delays, compensation claims and operational losses. Embed the Group&rsquos Values and Group Code of Conduct in the daily process and ensure adherence with the highest standards of ethics, complying with relevant policies, processes and regulations. Timely completion of OJT and mandatory learnings. Ensure cordial relationship with colleagues and stakeholders. Own your career, seek feedback to continuously improve and innovate while utilizing the firm&rsquos internal resources. Regulatory & Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank&rsquos Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment.] . Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders FMO Margin Ops FMO MT FMO Regulatory Operations FMO Cash Settlements FMO Securities Operations Technology FM & Regional COO FM Business Heads TCRM Finance including Product Control Legal & Compliance Operational Risk Our Ideal Candidate At least 5 years of working experience in Operations Risk, Collateral Management, Middle office and banking operations. Understanding of margin and portfolio reconciliation requirements under Doff-Frank, EMIR, HKMA, MAS etc. Expert understanding of OTC Derivative, MTM valuation, Margining, ISDA/CSA, Repo and SBL and Trade sensitivities. Sound understanding of the functioning of various asset classes, Trade Life Cycle, FO & MO functions and front to bank processing.