Analyst - Service Desk

Job descriptionCollaborate with cross-functional teams to understand project requirements and define test strategiesLead the design and development of automated test scripts and frameworks using industry-standard tools and languages (eg, Selenium, Appium, Python, Java)Conduct comprehensive testing of software applications, including functional, regression, and performance testingIdentify, report, and track defects and work closely with development teams to ensure timely resolutionEnhance and maintain existing test automation frameworks for efficiency and reliabilityMentor and provide guidance to junior test engineers, sharing best practices and automation expertiseCollaborate with Quality Assurance and Development teams to implement and improve CI/CD pipelinesDocument test cases, test plans, and test results thoroughlyRequirements:Bachelors degree in Computer Science, Engineering, or a related fieldProfessional experience in automation testingProven expertise in test automation tools and frameworks like Selenium, UI-liciousStrong programming skills in languages such as Java and PythonExperience with version control systems (eg, Git)In-depth knowledge of software development methodologies (Agile, Scrum)Excellent problem-solving and debugging skillsStrong communication and leadership skillsDetail-oriented with a commitment to delivering high-quality resultsRole: Test AnalystIndustry Type: Software ProductDepartment: Engineering - Software & QAEmployment Type: Full Time, PermanentRole Category: Quality Assurance and TestingEducationUG: Any GraduatePG: Any Postgraduate