Job Description
Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.
What will you be doing
• Incident/Change & Problem Management to ITIL standards.
• Perform activities such as Monitoring, Break-fix, troubleshoot issues happening on day-day basis.
• Provisioning, Decommissioning on various Enterprise and Mid-Tier Storage Infrastructure
• Controlled resolution of Incidents and Problems within agreed service levels, including classification, prioritisation and initiation of action, identification and documentation of root causes and implementation of remedies
• Close liaison with other Infrastructure teams within or outside of Hosting Services.
• Post Incident Review (PIR) and Problem resolution meeting attendance providing input to resolutions
• Existing Storage environment configurations review in order to address issues proactively (Quality Assurance checks, vendor recommendation follow-up, etc.)
• Suggestions for any required infrastructure changes and or tuning to enhance performance.
• The role holder uses appropriate writing style and vocabulary ensuring complex technical concepts are understandable by
💡 Quick Summary
Seeking a career-building opportunity? The Analyst | Storage position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
