Job Description
Team Leader - Digital Banking - Allahabad
IndBank Global Support Services Limited • Prayagraj, Uttar Pradesh • via LinkedIn
18 hours ago
Full–time
No Degree Mentioned
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Job description
The Area Head of Digital Banking Adoption Services will be responsible for managing and overseeing digital adoption initiatives within their specific region. This role involves leading a regional team, implementing strategies to onboard customers onto the bank’s digital products, increasing digital adoption rates, and expanding the digital business within the assigned region. The position requires strong leadership, knowledge of digital banking, and the ability to manage a diverse team effectively.
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IndBank Global Support Services Limited
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MUFG
Analyst - Transaction Banking [T500-XXXXXX]
MUFG • Bengaluru, Karnataka • via LinkedIn
20 hours ago
Full–time
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Job description
About the Role:
Position Title: Client Service Desk
Corporate Title: Analyst
Reporting to: Supervisor
Location: Bangalore
Job Profile:
Purpose of Role:
• The objective of this role is to develop and implement best practices to drive positive client
• experience and proactively lead operational efficiency efforts and process improvements.
• The role plays an important part as liaison between stakeholder groups involved in the delivery of all transactions & service requirement, including front office, compliance and operational groups across the organization.
• As part of the team, administrator will be an individual contributor role and will be responsible for engaging with internal and external stakeholders on a daily basis and ensuring the uninterrupted flow of communications between parties.
Main Responsibilities:
• Registration & verification process of Transaction Banking products and services such as GCMS Plus, FOREX, Trade Manager.
• Responsibilities includes various server registrations for different product platforms such as
• COMSUITE, MBCC (AS400), GPS & GPH. Coverage will include new customer on boarding setups and existing customer maintenance requests such as account/user maintenance.
• Support and contribute to projects relating to the enhancement of operational efficiency for
• administrative work and tasks within Transaction Banking.
• Support the line manager in conducting daily operations with great attention to accuracy and detail.
• Supporting team members in workflow and project work.
• Support operational efficiency and the risk management framework for Transaction Banking.
• Will be responsible for completing client transaction & service requirements in accordance with the bank's policies and procedures.
• Liaise with internal and external stakeholders on a daily basis.
• Ensure high quality customer experience and reduce process/documentary redundancies to
• maintain client satisfaction.
• Support and educate clients on various products of the Bank and be an advisor for the client on
• solutions.
Technical Capabilities:
• Capable of analysing clients' perspective in various situations and determine positive or negative behaviour for opportunities to gain agreement.
• Able to apply questioning skills for in-depth analysis of attitudes, situations, problems and priorities to determine optimum strategy on how to deal with them.
• A team player, eager to support and learn, and can foster collaborative working relationships across the organization.
• Able to identify and manage both transactional and operational risks.
• Good analytical and problem solving skills
Candidate Profile :
• Sound knowledge of various products like Trade finance, Remittances, Bank Guarantees & General Banking like RTGS/NEFT etc.
• Client Service Experience is required.
• Knowledge of Transaction banking products and services including GCMS Plus, Forex, Trade
• Manager etc is of importance.
• Knowledge of product platforms including Comsuite, MBCC (AS400), GPS, GPH is preferred.
• Excellent communication and negotiation skills.
• Bachelor’s degree/University degree or equivalent experience.
• Experience of 3-7 years in Banking or Financial organisation.
💡 Quick Summary
Seeking a career-building opportunity? The Analyst | Transaction Banking |T500|14156 position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
