Job Description
Job Title Virtual Relationship Manager Smart Branch
Grade
AM
Department X’perience Centre Banking
Location Mumbai
Reporting
To Unit Manager
Salary
A. Position Purpose
Effectively manage mapped customers, generate revenue, improve book balance and cross-sell products.
Position Responsibilities
Sr. Key Responsibilities
1 Focus on developing and implementing a strong foundation in customer relationship management by making outbound calls to Existing and New to Bank Customers.
2 Work towards building a better book value, relationship with customers and manage to source services with customer – Cross-sell
3 Ensure quality and compliance process is followed on every interaction with the customer.
4 Innovatively migrates customer to different channels / platform for banking service provided by the bank
5 Tracks and Maintains self-performance for review purpose.
B. Qualifications and Experience Requirement
Qualifications
Essential Graduate with 50%
💡 Quick Summary
Seeking a career-building opportunity? The Any Graduate| Any Postgraduate position is now open for candidates interested in the BPO Jobs sector. This role in Ahemdabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
