Job Description
The Role Responsibilities
Job Role
The purpose of this role is to support the Senior Operational Risk Officer, OR Sub Risk Types, in discharging their accountabilities through delivery of an array of expertise to CROs, Risk Officers and others across the Second-Line, as well as to relevant First-Line colleagues.
This role includes the management and oversight of the Operational Risk Non-Principal Risk Types ("NPRT")
• Development and delivery of an agreed annual assessment from Risk Framework Owners ("RFO") and Subject Matter Experts ("SME")
• Review and challenge on each NPRT attestations made by RFOs and SMEs including the performance of continual independent risk based sampling Bank-wide, to evidence Policy / stand-alone Standard embeddedness
• Additional assurance and deep dives for GOR-owned policies and across GOR team risk assessments and reporting (ii) Supporting GOR team governance through development and maintenance of team plans and DOIs.
Strategy
Operational Risk spans an array of potential for financial loss and negative impact on our clients and providers of capital. A developed understanding of Operational Risk is a requirement for this role.
From a regulatory perspective, under Section 320 of the European Union Capital Requirements Regulation (CRR), Banks are required to demonstrate the ability to identify their exposures to Operational Risk and have in place an appropriate system of monitoring and control. Understanding this and other relevant regulatory requirements and guidance in respect of Operational Risk is a requirement for this role.
While risk management is carried out by the First-Line, Operational Risk are accountable for monitoring and ensuring that Operational Risk is appropriately identified, assessed, understood / calibrated, controlled and managed, with Risk Appetite clearly articulated and supported by appropriate stress testing. Operational Risk are also responsible for ensuring appropriate escalation, follow-up and learning from Operational Risk Events / Incidents. The role-holder is expected to deliver the required expertise to facilitate delivery of these accountabilities by CROs, Risk Officers and others.
Working in partnership with Country and Regional Second-Line Operational Risk experts, those charged with Operational Risk management in the First-Line and identified SMEs enterprise wide the team is charged with ensuring the adequacy of - and adherence to - a comprehensive Operational Risk Type Framework.
This role requires excellent communication and collaboration skills, to enable Process Owners and RFOs within First and Second Line Country, Regions Segments and Functions, to work in partnership in adhering to required NPRT Policies and stand-alone Standards.
Business
The role-holder is also responsible for taking a lead in delivery of the following
Advice and Engagement
• Offering NPRT RFOs and SMEs, subject matter expertise around more technical areas of Operational Risk.
Support
• Taking ownership of and managing delivery of core end-to-end Second-Line Operational Risk responsibilities of NPRT RFOs and SMEs.
Processes
• Take ownership for ensuring NPRT RFOs / SMEs adhere to their Effectiveness Review ("ER") Second-Line accountabilities within the Operational Risk Type Framework.
• Follow nWOW by ensuring that NPRT ER priorities are known, re-defined when required and that delivery is regularly assessed for improvements.
• Adhere to such other activities and governance requirements as requested by line management, from time to time, e.g. developing and continually improving the ER testing methodology.
• Act as an advocate for Operational Risk, its objectives and best practice in Operational Risk management.
People and Talent
Team Management
• Uphold and reinforce the independence of the Operational Risk Framework.
Leadership
• Lead through example and tone and help to build the appropriate culture and values within the team and across the wider organisation, communicating vision and building commitment and energy to focus on key priorities.
Risk Management
• Ensure all activity adheres to the Risk Management Framework, with a specific focus on ensuring an effective framework for the management of Operational Risks within the team, as they pertain to the role.
Governance
• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Deliver 'effective governance'; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Group Operational Risk Team
• Country Operational Risk Team
• NPRT RFOs and SMEs
• First Line stakeholders
• Business leadership
• Key change, operations and technology partners / vendors.
• GIA
Other Responsibilities
As delegated by line management from time to time.
Our Ideal Candidate
• The role holder will have significant experience in Operational Risk management within the Banking industry, including relevant regulation and industry trends. In particular, the role holder will demonstrate:
• A rigorous and analytical approach to risk management.
• Experience of business partnering, including the ability to synthesise and articulate complex and technical topics clearly to diverse audiences.
• Ability to manage a diverse and challenging stakeholder community / team.
• Excellent oral, written communication and presentation skills.
• Specific strong competence in the use of Excel for analysis of complex data and PowerPoint for communication purposes.
Ideally the role holder will have specific experience of Operational Risk frameworks and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Operational Risk function.
The role holder should comply with all mandatory e-learning as prescribed from time to time.
Role Specific Technical Competencies
• Risk Management - Operational
• Risk Management - Reputational
• Business - Business Partnering
• Business - Process Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Desired Skills and Experience
The role holder will have significant experience in Operational Risk management within the Banking industry, including relevant regulation and industry trends. In particular, the role holder will demonstrate:
A rigorous and analytical approach to risk management.
Experience of business partnering, including the ability to synthesise and articulate complex and technical topics clearly to diverse audiences.
Ability to manage a diverse and challenging stakeholder community / team.
Excellent oral, written communication and presentation skills.
Specific strong competence in the use of Excel for analysis of complex data and PowerPoint for communication purposes.
Ideally the role holder will have specific experience of Operational Risk frameworks and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Operational Risk function.
The role holder should comply with all mandatory e-learning as prescribed from time to time.
Role Specific Technical Competencies
Risk Management - Operational
Risk Management - Reputational
Business - Business Partnering
Business - Process Management
Job Role
The purpose of this role is to support the Senior Operational Risk Officer, OR Sub Risk Types, in discharging their accountabilities through delivery of an array of expertise to CROs, Risk Officers and others across the Second-Line, as well as to relevant First-Line colleagues.
This role includes the management and oversight of the Operational Risk Non-Principal Risk Types ("NPRT")
• Development and delivery of an agreed annual assessment from Risk Framework Owners ("RFO") and Subject Matter Experts ("SME")
• Review and challenge on each NPRT attestations made by RFOs and SMEs including the performance of continual independent risk based sampling Bank-wide, to evidence Policy / stand-alone Standard embeddedness
• Additional assurance and deep dives for GOR-owned policies and across GOR team risk assessments and reporting (ii) Supporting GOR team governance through development and maintenance of team plans and DOIs.
Strategy
Operational Risk spans an array of potential for financial loss and negative impact on our clients and providers of capital. A developed understanding of Operational Risk is a requirement for this role.
From a regulatory perspective, under Section 320 of the European Union Capital Requirements Regulation (CRR), Banks are required to demonstrate the ability to identify their exposures to Operational Risk and have in place an appropriate system of monitoring and control. Understanding this and other relevant regulatory requirements and guidance in respect of Operational Risk is a requirement for this role.
While risk management is carried out by the First-Line, Operational Risk are accountable for monitoring and ensuring that Operational Risk is appropriately identified, assessed, understood / calibrated, controlled and managed, with Risk Appetite clearly articulated and supported by appropriate stress testing. Operational Risk are also responsible for ensuring appropriate escalation, follow-up and learning from Operational Risk Events / Incidents. The role-holder is expected to deliver the required expertise to facilitate delivery of these accountabilities by CROs, Risk Officers and others.
Working in partnership with Country and Regional Second-Line Operational Risk experts, those charged with Operational Risk management in the First-Line and identified SMEs enterprise wide the team is charged with ensuring the adequacy of - and adherence to - a comprehensive Operational Risk Type Framework.
This role requires excellent communication and collaboration skills, to enable Process Owners and RFOs within First and Second Line Country, Regions Segments and Functions, to work in partnership in adhering to required NPRT Policies and stand-alone Standards.
Business
The role-holder is also responsible for taking a lead in delivery of the following
Advice and Engagement
• Offering NPRT RFOs and SMEs, subject matter expertise around more technical areas of Operational Risk.
Support
• Taking ownership of and managing delivery of core end-to-end Second-Line Operational Risk responsibilities of NPRT RFOs and SMEs.
Processes
• Take ownership for ensuring NPRT RFOs / SMEs adhere to their Effectiveness Review ("ER") Second-Line accountabilities within the Operational Risk Type Framework.
• Follow nWOW by ensuring that NPRT ER priorities are known, re-defined when required and that delivery is regularly assessed for improvements.
• Adhere to such other activities and governance requirements as requested by line management, from time to time, e.g. developing and continually improving the ER testing methodology.
• Act as an advocate for Operational Risk, its objectives and best practice in Operational Risk management.
People and Talent
Team Management
• Uphold and reinforce the independence of the Operational Risk Framework.
Leadership
• Lead through example and tone and help to build the appropriate culture and values within the team and across the wider organisation, communicating vision and building commitment and energy to focus on key priorities.
Risk Management
• Ensure all activity adheres to the Risk Management Framework, with a specific focus on ensuring an effective framework for the management of Operational Risks within the team, as they pertain to the role.
Governance
• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Deliver 'effective governance'; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Group Operational Risk Team
• Country Operational Risk Team
• NPRT RFOs and SMEs
• First Line stakeholders
• Business leadership
• Key change, operations and technology partners / vendors.
• GIA
Other Responsibilities
As delegated by line management from time to time.
Our Ideal Candidate
• The role holder will have significant experience in Operational Risk management within the Banking industry, including relevant regulation and industry trends. In particular, the role holder will demonstrate:
• A rigorous and analytical approach to risk management.
• Experience of business partnering, including the ability to synthesise and articulate complex and technical topics clearly to diverse audiences.
• Ability to manage a diverse and challenging stakeholder community / team.
• Excellent oral, written communication and presentation skills.
• Specific strong competence in the use of Excel for analysis of complex data and PowerPoint for communication purposes.
Ideally the role holder will have specific experience of Operational Risk frameworks and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Operational Risk function.
The role holder should comply with all mandatory e-learning as prescribed from time to time.
Role Specific Technical Competencies
• Risk Management - Operational
• Risk Management - Reputational
• Business - Business Partnering
• Business - Process Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Desired Skills and Experience
The role holder will have significant experience in Operational Risk management within the Banking industry, including relevant regulation and industry trends. In particular, the role holder will demonstrate:
A rigorous and analytical approach to risk management.
Experience of business partnering, including the ability to synthesise and articulate complex and technical topics clearly to diverse audiences.
Ability to manage a diverse and challenging stakeholder community / team.
Excellent oral, written communication and presentation skills.
Specific strong competence in the use of Excel for analysis of complex data and PowerPoint for communication purposes.
Ideally the role holder will have specific experience of Operational Risk frameworks and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Operational Risk function.
The role holder should comply with all mandatory e-learning as prescribed from time to time.
Role Specific Technical Competencies
Risk Management - Operational
Risk Management - Reputational
Business - Business Partnering
Business - Process Management
💡 Quick Summary
Seeking a career-building opportunity? The An|yst| Operational Risk| Policy Assurance position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
