Job Description
Desired Skills -Technical/Behavioral
Primary Skill
Troubleshoot and resolve technical problems of Apigee customers by
using the skills in Apigee product, debugging, networking and system
administration.
• Good knowledge of Apigee Edge Cloud and Private Cloud
(OPDK) products and architecture
• Strong troubleshooting skills in API Management and Gateway
systems (preferably Apigee)
• System/network administrator level knowledge of Linux/Unix
or Windows operating systems
• Knowledge of Networking fundamentals (TCP/IP, Routing,
Load Balancing, etc.)
• Solid knowledge of web technologies (HTTP, HTML, DNS,
TCP, etc.) and REST APIs
• Own, troubleshoot and resolve complex technical problems
• Lead and manage the customer’s escalations and critical issues
through effective technical diagnosis and resolution
• Create and deliver high quality incident reports for customer’s
critical issues
• Mentor other team members on handling and managing
complex/critical issues
• Develop a good understanding of Apigee product technology
and enhancements by troubleshooting, performing deep-dive
analysis, determining the root cause of customer issues
Secondary Skill 1. Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
Primary Skill
Troubleshoot and resolve technical problems of Apigee customers by
using the skills in Apigee product, debugging, networking and system
administration.
• Good knowledge of Apigee Edge Cloud and Private Cloud
(OPDK) products and architecture
• Strong troubleshooting skills in API Management and Gateway
systems (preferably Apigee)
• System/network administrator level knowledge of Linux/Unix
or Windows operating systems
• Knowledge of Networking fundamentals (TCP/IP, Routing,
Load Balancing, etc.)
• Solid knowledge of web technologies (HTTP, HTML, DNS,
TCP, etc.) and REST APIs
• Own, troubleshoot and resolve complex technical problems
• Lead and manage the customer’s escalations and critical issues
through effective technical diagnosis and resolution
• Create and deliver high quality incident reports for customer’s
critical issues
• Mentor other team members on handling and managing
complex/critical issues
• Develop a good understanding of Apigee product technology
and enhancements by troubleshooting, performing deep-dive
analysis, determining the root cause of customer issues
Secondary Skill 1. Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
💡 Quick Summary
Seeking a career-building opportunity? The APIGEE Developer position is now open for candidates interested in the Software Developer Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
