App Bank

Job Information

Date Opened

01/10/2025

Job Type

Full time

Industry

IT Services

Remote Job

Job Description

This is a remote position.

Job Description: Application Support Engineer (AppBank)

Position: Application Support Engineer (AppBank)

Experience: 3 to 6 years

About the Role:

We are seeking a highly skilled Application Support Engineer to join our AppBank team. The ideal candidate will have strong expertise in SQL, Linux, and shell scripting, along with hands-on experience in production support and debugging applications. This role requires a dynamic professional with a passion for application maintenance, incident management, and continuous improvement of business-critical applications.

Mandatory Skills:

• Proficient in SQL for database management and troubleshooting.

• Strong knowledge of Linux/UNIX operating systems.

• Experience in UNIX scripting and shell scripting.

• Hands-on programming skills in UNIX environments.

• Debugging and issue resolution experience.

• Proven experience in production support and application support roles.

Responsibilities:

• Provide L1/L2 production support for critical applications.

• Manage incidents, troubleshoot issues, and perform root cause analysis.

• Develop and maintain shell scripts to automate routine tasks.

• Collaborate with development teams to ensure smooth application operations.

• Monitor system performance and implement improvements to enhance stability and reliability.

• Ensure timely resolution of incidents and escalate issues as needed.

• Document processes, issues, and resolutions to build a knowledge base.

Added Advantage Skills:

• Experience with Java or Python programming.

• Familiarity with AWS and cloud technologies.

• Understanding of Lambda functions.

• Knowledge of Java-based applications and microservices.

Preferred Organizations: Candidates with prior experience in financial institutions such as JPMorgan Chase, Morgan Stanley, or Goldman Sachs will be given preference.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• 3 to 6 years of relevant experience in application and production support.

• Strong problem-solving skills with a proactive approach to issue resolution.

• Excellent communication and interpersonal skills.

Why Join Us?

• Opportunity to work on critical financial applications.

• Exposure to cutting-edge technologies and tools.

• Collaborative and inclusive work environment.

If you are a proactive and detail-oriented professional with a strong background in SQL, Linux/UNIX, and shell scripting, we encourage you to apply for this exciting opportunity!