App| Software Dev| Sr Prin| Cnslt|
Job details
Job description, work day and responsibilities
Responsibilities:
• Alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles
• Support web sites (application, Middleware & infrastructure tiers) both within the organization and external at the hosting provider
• Applies middleware updates, patches, and configuration changes
• Responsible for adding, removing, or updating user account information, and resetting passwords, security and documenting the configuration of the system
• Participate in risk and security related activities
Qualifications:
• 5 years overall IT experience with at least 3 years' experience in application Middleware administration/support in technologies related to the web (Java, Tomcat, Apache, Unix etc.)
• Experience in supporting external customer facing websites
• Experience with tools like Remedy, ServiceNow, JIRA, Confluence, and SharePoint, and understanding of ITIL concepts and Agile methodology
• Well-developed analytical troubleshooting and problem resolution skills, including the ability to analyze complex situations
• Excellent communication skills, inter-personal skills including strong facilitation and coordination skills
• High level of initiative and ownership mentality
Nice to have:
• Experience in some of these technologies preferred: WebLogic, App Dynamics, Active Directory, load balancer, Internet Web Caching, Web Analytics, Source control
• Understanding of the application and web security controls, TCP/IP concepts, firewalls, and database preferred
• Experience with batch scheduling
• Experience with automation tools
Company address
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Offer ID: #571298,
Published: 2 weeks ago,
Company registered: 2 years ago
