Application software developer and customer support analyst

💰 £6,160 - £9,856 (Est.) 📍 South Croydon 🕐 4 days ago

Job Description

Job description
Hybrid application software developer and customer support analyst

Exportmaster Systems Limited has been providing UK exporters with management and documentation systems for over thirty-five years. We have an enviable list of well-known companies among our customers, using Exportmaster software as part of their core business processes.

We have a vacancy for a multi-talented, enthusiastic person to join our team to help us continue the development of our Windows product line and support our customers.

The role will be varied but will include:-
• Development of new Exportmaster software using the Delphi rapid application development toolset.
• Maintenance of existing Exportmaster application source code.
• Providing fixes and enhancements for customers as well as assisting with new releases.
• Provide front-line support to our customers via phone and email, plus using tools like Teams and Zoom.
• Using screen-sharing apps like TeamViewer for remote support and “hands-on” diagnosis of problems.
• Testing software to ensure it performs to specification.

The sort of skills and personal attributes you should have will include:-
• Solid experience of development of Windows PC-based business applications using a modern development system. Experience of working with Delphi would be a distinct advantage.
• Personable and able to talk confidently with customers at all levels.
• Listening to the problems and needs of our customers, analysing them and working with other members of our team to provide a solution.
• An understanding of Windows and Windows-based networking infrastructure.
• Strong problem-solving skills with excellent attention to detail.
• Good organisational and time management skills, including the ability to work on multiple projects at the same time.
• A natural technical aptitude with an enquiring mind.
• Able to work on independently without constant supervision, or as part of a team.

Exportmaster Systems is based in South Croydon in offices served by several bus routes and railway stations. Free on-site parking is available.

Hybrid/remote working would be considered for a candidate that has sufficient experience and ability to operate without direct supervision.

Competitive salary, contributory workplace pension scheme, 23 days annual leave plus public holidays. Core work hours are 0+:00 to 17:30, Monday to Friday, in line with the needs of our customers.

Please send your CV with a cover letter detailing your salary expectations to [email protected]

Please note:
• We will not respond to approaches from recruitment consultants.
• You will be UK-based and not require a visa to work.

💡 Quick Summary

Seeking a career-building opportunity? The Application software developer and customer support analyst position is now open for candidates interested in the Software Developer Jobs sector. This role in South Croydon offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.

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Job Details

Company Name: Exportmaster Systems Limited

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The expected salary for Application software developer and customer support analyst in South Croydon is £6,160 - £9,856 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Application software developer and customer support analyst is an on-site position based in South Croydon. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Application software developer and customer support analyst. Previous experience in Software Developer Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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