Application Support - Corporate Channels
Pune
About Barclays
Barclays is a British universal bank

We are diversified by business, by different types of customers and clients, and by geography

Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in

This environment recognises and supports ways to balance your person al needs, alongside the professional needs of our business

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs

Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.
Introduction:
Application Support Specialist to provide Level 2 incident management within the Corporate RtB estate

This will be supporting the introduction of the new Corporate Mobile application into RTB.
What will you be doing
• Level 2 incident management
• Issue triage, investigation and coordination to closure
• Data & Configuration changes execution
• Batch scheduling changes (Bank Holidays etc)
• Input into service improvements and stability activities
• Investigation and coordination to closure in support of triage and major incident calls
• Data & Configuration changes execution Batch scheduling changes (Bank Holidays schedules, etc)
• Supporting of Consultancy Requests
• Support data for Capacity/Performance Management
• Ad Hoc Reporting where appropriate
• On call support and ad-hoc overtime as appropriate

What we're looking for:
Previous experience in a technical support / problem solving role
Previous experience of supporting Cloud hosted applications.
Must have knowledge on JAVA, SQL, UNIX
Knowledge on different monitoring tools such as AppDynamics, KIBANA, SPLUNK
Skills that will help you in the role:
Experience of continual integration Tools such as Jenkins
Experience in use of Cloud Computing and Containers, Clusters and knowledge of the Openshift console
Understanding of and experience of working with Oracle Databases
Where will you be working
Pune
Be More at Barclays
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