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100+ jobs - since yesterday
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ACH Group
Are you someone who takes ownership, solves problems, and delivers exceptional service across multiple systems?
ACH Group a leader in aged care services in South Australia is undertaking a major IT transformation and is looking for Applications Support Analyst to join our dynamic team. This role is hands-on, multi-application support where your technical expertise and service mindset will make a real impact.
About ACH Group
For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we’re able to create good lives for our customers. With purpose led roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.
What You’ll do:
Take full ownership of service requests, incidents and application issues, ensuring timely resolution and long-term fixes.
Monitor, troubleshoot and enhance business applications and databases, ensuring stability and performance.
Design and implement solutions in Salesforce, including flow builder, Apex. Lightning and integrations.
Participate in DevOps activities including deployments. CI/CD pipelines and testing using Capado.
Engage and manage stakeholders, understanding their needs, providing updates and ensuring alignment with business priorities.
Apply a service-oriented, ITIL mindset, ensuring tickets are managed professionally and efficiently.
Proactively identify risks, recommend improvements and contribute to continuous improvement initiatives.
Document solutions, maintain knowledge bases and share learnings across the team.
Technical Skills and Knowledge:
Strong experience with Salesforce (Sales Cloud, Service Cloud, Flow Builder, Apex, Lightning)
Integration knowledge (APIs, MuleSoft, or similar tools)
DevOps experience (CI/CD, version control, deployments)
Hands-on experience supporting multi-application environments, including Workday, Dayforce, Formstack, SFiles, and others
Strong service mindset / ITIL awareness and experience handling service requests and incidents
Excellent problem-solving, analytical, and decision-making skills
Ownership-driven — takes initiative and drives issues to resolution
Strong stakeholder management and communication skills
Experience with SQL Server Reporting Services (SSRS) and SSIS
Why this role is exciting:
Be part of a transformative IT journey in a sector that makes a real difference.
Work across multiple systems, with exposure to Salesforce integrations and DevOps practices.
Competitive remuneration and opportunities for professional growth.
Join an organisation that actively practices inclusive values and values your contributions.
Why join ACH Group?
Salary packaging: Up to $15,900 annually for living expenses plus $2,650 for meals and entertainment (as a registered Health Care not-for-profit)
Employee benefits program: Including discounted private health insurance and lifestyle perks
Meaningful impact: Your technical expertise directly improves outcomes for older South Australians
Supportive culture: Values-driven environment that encourages growth and service excellence
How to Apply: Press ‘Apply’ now!
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, ****** orientation, gender identity, religious beliefs, disability or any other basis. To support a transparent and efficient recruitment process, please include your salary expectations with your application.
Start of main content
Job title, keywords or company
South Australia
50 km
Last 24 hours
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
100+ jobs - since yesterday
RN3A Nurse Unit Manager | FMC ED Mental Health CL/MHSSU
SA Health
Greater Adelaide SA
Salary packaging
Visited 4 minutes ago
Private Banking Opportunities – Private Banker & Private Banking Executive
Commonwealth Bank
Greater Adelaide SA
Visited 8 minutes ago
Risk Analyst - Government Notices Unit
Westpac
Greater Adelaide SA
Visited 6 minutes ago
Sterilisation Technician
SA Health
Adelaide SA
Annual leave
Employee assistance program
Salary packaging
Visited * minutes ago
CLINICAL SKILLS LABORATORY ASSISTANT
TAFE SA
Port Pirie SA 5540
Employee assistance program
Salary packaging
Visited 8 minutes ago
Ward Administration Assistant
SA Health
Greater Adelaide SA
Salary packaging
Visited 22 minutes ago
Allied Health Lead
Sonder
Elizabeth SA 5112
Parental leave
Annual leave
Salary packaging
Visited 7 minutes ago
Banking Consultant, Salisbury SA
ANZ Banking Group
Salisbury SA
Visited 1 day ago
Customer Service Specialist
Puratap Pty Ltd
Dudley Park SA 5008
Visited 4 minutes ago
Part-Time Sales Assistant - Elizabeth
JD Sports Australia & New Zealand
Elizabeth SA 5112
Parental leave
Employee discount
Employee assistance program
Talent & Performance Manager (12 months FTC)
ASC Pty Ltd
Osborne SA
Childcare assistance
Parental leave
Executive Manager, Operations
Enhanced Lifestyles
Adelaide SA 5000
Visited 3 minutes ago
Predelivery Coordinator
Commercial Motor Vehicles Pty Ltd.
Regency Park SA 5010
Employee assistance program
Database Administrator
PHILLIP RILEY PROJECTS
Adelaide SA 5000
Travel Sales Consultant
RAA
Victor Harbour SA
Paid training
Parental leave
View similar jobs with this employer
SA Defence Market Leader
Arup
Greater Adelaide SA
Correctional & Operations Support Officers
G4S
Mount Gambier SA
Paid training
Annual leave
Training program
Casual Event Labourer
Show Support
Adelaide Airport SA 5950
Applications Support Analyst
ACH Group
Greater Adelaide SA
Insurance services
Salary packaging
Retail Associate I Sunglass Hut I Casual I Myer Marion, SA
Often responds within 1 day
Sunglass Hut
Oaklands Park SA
HR Advisor
Vinarchy
Berri SA
AI Officer
SA Health
Greater Adelaide SA
Opportunities for promotion
Relocation assistance
Salary packaging
Superintendent - Ground Support
Redpath Mining
Greater Adelaide SA
Safety equipment provided
Insurance services
Employee assistance program
Salary packaging
Manager, Business Controls & Monitoring
Westpac Group
Lockleys SA
HR Coordinator
AnglicareSA
Hindmarsh SA 5007
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
People also searched:
Employers: Post a Job
ACH Group
Are you someone who takes ownership, solves problems, and delivers exceptional service across multiple systems?
ACH Group a leader in aged care services in South Australia is undertaking a major IT transformation and is looking for Applications Support Analyst to join our dynamic team. This role is hands-on, multi-application support where your technical expertise and service mindset will make a real impact.
About ACH Group
For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we’re able to create good lives for our customers. With purpose led roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.
What You’ll do:
Take full ownership of service requests, incidents and application issues, ensuring timely resolution and long-term fixes.
Monitor, troubleshoot and enhance business applications and databases, ensuring stability and performance.
Design and implement solutions in Salesforce, including flow builder, Apex. Lightning and integrations.
Participate in DevOps activities including deployments. CI/CD pipelines and testing using Capado.
Engage and manage stakeholders, understanding their needs, providing updates and ensuring alignment with business priorities.
Apply a service-oriented, ITIL mindset, ensuring tickets are managed professionally and efficiently.
Proactively identify risks, recommend improvements and contribute to continuous improvement initiatives.
Document solutions, maintain knowledge bases and share learnings across the team.
Technical Skills and Knowledge:
Strong experience with Salesforce (Sales Cloud, Service Cloud, Flow Builder, Apex, Lightning)
Integration knowledge (APIs, MuleSoft, or similar tools)
DevOps experience (CI/CD, version control, deployments)
Hands-on experience supporting multi-application environments, including Workday, Dayforce, Formstack, SFiles, and others
Strong service mindset / ITIL awareness and experience handling service requests and incidents
Excellent problem-solving, analytical, and decision-making skills
Ownership-driven — takes initiative and drives issues to resolution
Strong stakeholder management and communication skills
Experience with SQL Server Reporting Services (SSRS) and SSIS
Why this role is exciting:
Be part of a transformative IT journey in a sector that makes a real difference.
Work across multiple systems, with exposure to Salesforce integrations and DevOps practices.
Competitive remuneration and opportunities for professional growth.
Join an organisation that actively practices inclusive values and values your contributions.
Why join ACH Group?
Salary packaging: Up to $15,900 annually for living expenses plus $2,650 for meals and entertainment (as a registered Health Care not-for-profit)
Employee benefits program: Including discounted private health insurance and lifestyle perks
Meaningful impact: Your technical expertise directly improves outcomes for older South Australians
Supportive culture: Values-driven environment that encourages growth and service excellence
How to Apply: Press ‘Apply’ now!
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, ****** orientation, gender identity, religious beliefs, disability or any other basis. To support a transparent and efficient recruitment process, please include your salary expectations with your application.
💡 Quick Summary
Seeking a career-building opportunity? The Applications Support Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.