Job Description
RESPONSIBILITIES
• Ensure effective handling of daily BAU and booking of margin movements in collateral management system
• Engage with credit, legal, compliance, XVA, front office, middle office and margining teams to resolve margin disputes and issues concerning the accuracy of margin calls
• Effectively handle client queries, issues and complains
• Challenge existing process and continuously seek opportunity to improve processes and controls
• Participate in process deep dive review with Risk and control functions
• Actively participate in BCP events such DR drill and call tree tests
• Participate in business prioritization, UAT tests and post implementation check
• Adherence to key processes and control requirement
• Ensure timely completion, maintenance and renewal of DOI, R&R and SLA documents
• Ensure tasks are carried out within policies and procedures avoiding costs due to delays, compensation claims and operational losses.
• Embed the Group s Values and Group Code of Conduct in the daily process and ensure adherence with the highest standards of ethics, complying with relevant policies, processes and regulations.
• Timely completion of OJT and mandatory learnings
• Guide & train new joiners
• Ensure cordial relationship with colleagues and stakeholders
• Own your career, seek feedback to continuously improve and innovate while utilizing the firm s internal resources
• Actively participate in BCP events such DR drill and call tree tests
Key Stakeholders
• FMO Margin Ops
• FMO MT
• FMO Regulatory Operations
• FMO Cash Settlements
• FMO Securities Operations
• Technology
• FM & Regional COO
• FM Business Heads
• TCRM
• Finance including Product Control
• Legal & Compliance
• Operational Risk
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
Our Ideal Candidate
• At least 5 years of working experience in Operations Risk, Collateral Management, Middle office and banking operations
• Understanding of margin and portfolio reconciliation requirements under Doff-Frank, EMIR, HKMA, MAS etc
• Expert understanding of OTC Derivative, MTM valuation, Margining, ISDA/CSA, Repo and SBL and Trade sensitivities
• Sound understanding of the functioning of various asset classes, Trade Life Cycle, FO & MO functions and front to bank processing
• Sounds knowledge of industry platforms like Acadiasoft, Tri-Resolve, Bloomberg, Reuters, IM Exposure Manager etc
• Ability to communicate effectively with peers, senior management and other stakeholders within the organisation.
• Ability to work well under pressure and meet tight deadlines
• Excellent written & spoken communication, good team player and self-motivated
• Knowledge of operational processes, operational risks and controls
• Proven ability to support identification of operational risks and to suggest control enhancements
• High level of PC literacy with a strong understanding of Microsoft Products
ROLE SPECIFIC TECHNICAL COMPETENCIES
• Manage Conduct
• Manage Risk
• Manage People
• Business Facilitation
• Manage Change
• Business Governance & Support
• Strategy & Business Model
• Service Delivery & Operations
About Standard Chartered
Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• Ensure effective handling of daily BAU and booking of margin movements in collateral management system
• Engage with credit, legal, compliance, XVA, front office, middle office and margining teams to resolve margin disputes and issues concerning the accuracy of margin calls
• Effectively handle client queries, issues and complains
• Challenge existing process and continuously seek opportunity to improve processes and controls
• Participate in process deep dive review with Risk and control functions
• Actively participate in BCP events such DR drill and call tree tests
• Participate in business prioritization, UAT tests and post implementation check
• Adherence to key processes and control requirement
• Ensure timely completion, maintenance and renewal of DOI, R&R and SLA documents
• Ensure tasks are carried out within policies and procedures avoiding costs due to delays, compensation claims and operational losses.
• Embed the Group s Values and Group Code of Conduct in the daily process and ensure adherence with the highest standards of ethics, complying with relevant policies, processes and regulations.
• Timely completion of OJT and mandatory learnings
• Guide & train new joiners
• Ensure cordial relationship with colleagues and stakeholders
• Own your career, seek feedback to continuously improve and innovate while utilizing the firm s internal resources
• Actively participate in BCP events such DR drill and call tree tests
Key Stakeholders
• FMO Margin Ops
• FMO MT
• FMO Regulatory Operations
• FMO Cash Settlements
• FMO Securities Operations
• Technology
• FM & Regional COO
• FM Business Heads
• TCRM
• Finance including Product Control
• Legal & Compliance
• Operational Risk
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
Our Ideal Candidate
• At least 5 years of working experience in Operations Risk, Collateral Management, Middle office and banking operations
• Understanding of margin and portfolio reconciliation requirements under Doff-Frank, EMIR, HKMA, MAS etc
• Expert understanding of OTC Derivative, MTM valuation, Margining, ISDA/CSA, Repo and SBL and Trade sensitivities
• Sound understanding of the functioning of various asset classes, Trade Life Cycle, FO & MO functions and front to bank processing
• Sounds knowledge of industry platforms like Acadiasoft, Tri-Resolve, Bloomberg, Reuters, IM Exposure Manager etc
• Ability to communicate effectively with peers, senior management and other stakeholders within the organisation.
• Ability to work well under pressure and meet tight deadlines
• Excellent written & spoken communication, good team player and self-motivated
• Knowledge of operational processes, operational risks and controls
• Proven ability to support identification of operational risks and to suggest control enhancements
• High level of PC literacy with a strong understanding of Microsoft Products
ROLE SPECIFIC TECHNICAL COMPETENCIES
• Manage Conduct
• Manage Risk
• Manage People
• Business Facilitation
• Manage Change
• Business Governance & Support
• Strategy & Business Model
• Service Delivery & Operations
About Standard Chartered
Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
💡 Quick Summary
Seeking a career-building opportunity? The Apply Manager position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.