APS3 Helpdesk Officer

💰 $5,040 - $8,064 (Est.) 📍 Acton ⏰ Part Time 🕐 Today

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Acton ACT

50 km


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HAYS logo
HAYS logo
HAYS







Kickstart your career in the Federal Government with an exciting Helpdesk Officer opportunity.
Talent Pooling
Hays is undertaking a talent pooling activity for candidates interested in contact centre opportunities within the Federal Government.This is an excellent chance to be considered for upcoming roles across various departments in Canberra, ranging from APS3 to APS5. Successful applicants will be placed in a talent pool and contacted as suitable vacancies arise.
If you have strong communication skills, enjoy supporting customers, and are interested in being represented for Federal Government opportunities, we encourage you to submit your expression of interest in applying for this advertisement.
Your New RoleAs these positions sit within call and contact centre environments, you must be comfortable responding to phone and email enquiries in a professional and timely manner. You may be the first point of contact for the public, so confidence, professionalism, and excellent customer service skills are essential.
What You’ll Need to SucceedWhile not essential, the following experience will be highly regarded:

Previous experience in a call or contact centre role (e.g., Receptionist, Telecommunications, Help Desk)
Ability to communicate effectively across multiple channels, including phone, email, and face‑to‑face
Stakeholder engagement and relationship‑building skills
Strong written and verbal communication skills
Confidence using web‑based systems, email, and Microsoft Office applications

What You’ll Need to Know
Australian Citizenship is essential due to Federal Government eligibility requirements.

What You Need to Do NowIf you have any questions about these opportunities or would like more information about working with Hays, please feel free to contact me directly via email at [email protected]#2982805

💡 Quick Summary

Seeking a career-building opportunity? The APS3 Helpdesk Officer position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: HAYS

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for APS3 Helpdesk Officer in Acton is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, APS3 Helpdesk Officer is an on-site position based in Acton. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for APS3 Helpdesk Officer. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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