Our client empowers Australians to thrive in productive, fair, and safe work environments by providing access to high-quality skills, training, and employment opportunities.

By driving economic growth and stability, they help individuals unlock their potential and achieve meaningful career goals.

The Opportunity

As a Performance and Conduct Case Manager, you’ll take on challenging and meaningful work that allows you to make a tangible impact.

You’ll have the opportunity to be at the forefront of resolving complex HR issues, fostering a workplace environment where integrity and high performance thrive.

This is more than just a job—it’s a chance to build your reputation as a go-to expert in people management and workplace integrity.

You’ll be at the forefront of complex and sensitive cases, becoming a trusted advisor to senior executives while refining your skills in strategic HR management.

You’ll gain exposure to a broad range of challenges that will sharpen your expertise, setting you up for accelerated career progression in the public sector.

On top of that, you’ll enjoy the satisfaction of shaping a culture where high performance and respectful conduct are the norm.

The Role

Reporting to the Assistant Director, you’ll handle complex people management issues, including:
Oversee performance management, underperformance, Code of Conduct breaches, workplace conflict, bullying, harassment, dispute resolution, and reviews of action
Apply your deep knowledge of the Public Service Act 1999 and related legislation to deliver successful outcomes
Advise and support the Director and key stakeholders on complex employment matters, including drafting important correspondence
Oversee Code of Conduct investigations and manage performance frameworks in line with relevant laws, policies, and procedures
Provide administrative support for industrial employment matters with bodies like the Australian Human Rights Commission and Fair Work Commission
Contribute to the development of policies and initiatives that foster a culture of strong performance and conduct
The Ideal Person

You’re an experienced HR professional with a deep understanding of APS employment frameworks.

You have a proven track record in managing investigations, performance issues, and navigating complex HR challenges.

Your ability to interpret legislation and offer sound, strategic advice is matched by your communication skills, enabling you to manage relationships with sensitivity and confidence.

You have a demonstrated track record of advising senior executives on delicate people matters, particularly in the management of Code of Conduct investigations and performance issues within the APS framework.

Qualifications such as a Certificate IV or Diploma in Government investigations and/or HR are highly desirable.