Job Description
Contact Officer:
Jenny Callen on [[contactphone2]] or [email protected]
Closing Date:
11.5+pm AEST, Monday 23 September 2026
Our Department Values
Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to acknowledge and attract, retain and recruit into our department.
The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people with cultural and linguistic diversity, and LGBTQIA+ people. The department is committed to achieving gender equality and, in particular, supporting women’s progression into senior leadership.
The opportunity we have available
The International Aviation, Technology and Services (IATS) Division and the Domestic Aviation and Reform (DAR) Division have multiple positions available at the APS6 level to support the implementation of the Government’s aviation reform agenda, as outlined in the recently released Aviation White Paper.
The DAR Division is responsible for promoting an efficient, sustainable, safe, competitive air transport system. The Division stewards the domestic aviation sector by regulating airports, investing strategically in aviation services, and advising government on policy to serve Australia’s interests.
The IATS Division is responsible for providing policy, regulatory and program functions in support of the Government's oversight of Australia's aviation and airports sectors. The Division's work includes international as well as domestic elements, and involves working closely with portfolio agencies, airline and airport operators and other stakeholders. The Division's functions span a wide range of topics including aviation safety, airspace and air traffic management, future technologies, low carbon liquid fuels, and economic regulation. It also has responsibilities in airport planning and development, transport accessibility for people with disability, environmental management, Australia's participation in ICAO and bilateral international air services agreements.
Both Divisions will play a critical role in implementing the government’s vision and future policy directions for Australia’s aviation sector, as set out in the recently released Aviation White Paper: Towards 2050.
To support this work program, we are currently seeking people with relevant skills and experience to work with the aviation industry and aviation consumers on development of:
an Aviation Industry Ombuds Scheme - to uphold and enhance the consumer rights of aviation customers - supported by new legislation to provide independent complaints handling and performance monitoring.
new aviation-specific disability standards, as a schedule to the Disability Standards for Accessible Public Transport 2002 – to affirm the rights of people with disability during air travel and require airlines and airports to work together to better support and facilitate passenger journeys.
What will you do?
We are looking for committed APS6 team members who can contribute to the design and implementation of these important initiatives. This work will require extensive collaboration and engagement with the aviation industry, people with disability and their representatives, consumer bodies and other government agencies to design policy that effectively delivers the government’s commitments.
The work will be varied but key responsibilities will include:
close consultation with external stakeholders and design and delivery of consultation processes and supporting documents
for the work on aviation-specific disability standards, developing co-design processes to ensure policy initiatives are developed with people with disability
analysing the costs and benefits of potential policy and implementation options, including through regulatory impact analyses
drafting advice to inform government decision making, such as Cabinet submissions, ministerial briefs and new policy proposals
working with relevant agencies to inform the drafting of supporting legislation, regulation and standards
project management to ensure delivery of initiatives within government-agreed timeframes.
Who are we looking for?
The following are essential skills and capabilities for these roles:
a commitment to providing the best policy advice to government and the Executive
a focus on delivering outcomes within deadlines
an ability to build strong relationships with internal and external stakeholders
well-developed communication skills including written communication skills
a willingness to be flexible and adaptive to meet Government priorities and urgent tasks as needed
The following skills and experience are highly desirable:
project management skills
policy co-design experience
experience in drafting instructions to guide the development of legislation and regulation
experience in the development of regulatory impact analyses
We encourage people from diverse backgrounds and experience to apply.
We would particularly welcome applications from people with disability, and RecruitAbility applies to these vacancies. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
What else can we offer?
Develop or master your public policy skillset, including policy co-design processes
Further develop your regulatory and legislative policy skills
Increase your professional network across the Australian Public Service
Improve your leadership skills, through the department’s Professional Coaching Scheme and tailored leadership opportunities
Flexible working arrangements where appropriate, including part time hours and home based work
Eligibility requirements
Employment with the Department of Infrastructure, Transport, Regional Development, Communications and the Arts is subject to conditions prescribed within the Public Service Act 1+++ including:
Citizenship: To be eligible for employment with the Department of Infrastructure, Transport, Regional Development, Communications and the Arts applicants must be an Australian citizen at the time of submitting an application.
Health Assessment: The preferred applicant may be required to undergo a medical examination conducted by the department’s preferred medical provider.
Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline Level. You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.
How to apply
Applications for this opportunity close at 11.5+pm AEST, Monday 23 September 2026.
In applying for this position, you are not required to address individual selection criteria. Rather, you should provide a statement of no more than 2 (two) pages outlining your background, capabilities and experiences, and how these align with the advertised role. You should also provide a CV, no more than 2 (two) pages. The capabilities and behaviours required to be successful for this role are identified in the ‘Who are we looking for’ section.
Your application will be assessed against the requirements of the job. Once the entire applicant pool has been assessed, the panel will create a shortlist of applicants. If your application is shortlisted, you may be asked to undertake further assessment, this may include work sample testing, interviews, and reference checks.
Your application should be received through the department’s online recruitment system. Applications via Indeed will not be accepted.
If you experience any issues with the system please contact the recruitment team on 02 6274 6161 or via email at [email protected] to discuss an alternative way to submit your application.
Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information, please email [email protected]
Work with us. Apply now!
Jenny Callen on [[contactphone2]] or [email protected]
Closing Date:
11.5+pm AEST, Monday 23 September 2026
Our Department Values
Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to acknowledge and attract, retain and recruit into our department.
The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people with cultural and linguistic diversity, and LGBTQIA+ people. The department is committed to achieving gender equality and, in particular, supporting women’s progression into senior leadership.
The opportunity we have available
The International Aviation, Technology and Services (IATS) Division and the Domestic Aviation and Reform (DAR) Division have multiple positions available at the APS6 level to support the implementation of the Government’s aviation reform agenda, as outlined in the recently released Aviation White Paper.
The DAR Division is responsible for promoting an efficient, sustainable, safe, competitive air transport system. The Division stewards the domestic aviation sector by regulating airports, investing strategically in aviation services, and advising government on policy to serve Australia’s interests.
The IATS Division is responsible for providing policy, regulatory and program functions in support of the Government's oversight of Australia's aviation and airports sectors. The Division's work includes international as well as domestic elements, and involves working closely with portfolio agencies, airline and airport operators and other stakeholders. The Division's functions span a wide range of topics including aviation safety, airspace and air traffic management, future technologies, low carbon liquid fuels, and economic regulation. It also has responsibilities in airport planning and development, transport accessibility for people with disability, environmental management, Australia's participation in ICAO and bilateral international air services agreements.
Both Divisions will play a critical role in implementing the government’s vision and future policy directions for Australia’s aviation sector, as set out in the recently released Aviation White Paper: Towards 2050.
To support this work program, we are currently seeking people with relevant skills and experience to work with the aviation industry and aviation consumers on development of:
an Aviation Industry Ombuds Scheme - to uphold and enhance the consumer rights of aviation customers - supported by new legislation to provide independent complaints handling and performance monitoring.
new aviation-specific disability standards, as a schedule to the Disability Standards for Accessible Public Transport 2002 – to affirm the rights of people with disability during air travel and require airlines and airports to work together to better support and facilitate passenger journeys.
What will you do?
We are looking for committed APS6 team members who can contribute to the design and implementation of these important initiatives. This work will require extensive collaboration and engagement with the aviation industry, people with disability and their representatives, consumer bodies and other government agencies to design policy that effectively delivers the government’s commitments.
The work will be varied but key responsibilities will include:
close consultation with external stakeholders and design and delivery of consultation processes and supporting documents
for the work on aviation-specific disability standards, developing co-design processes to ensure policy initiatives are developed with people with disability
analysing the costs and benefits of potential policy and implementation options, including through regulatory impact analyses
drafting advice to inform government decision making, such as Cabinet submissions, ministerial briefs and new policy proposals
working with relevant agencies to inform the drafting of supporting legislation, regulation and standards
project management to ensure delivery of initiatives within government-agreed timeframes.
Who are we looking for?
The following are essential skills and capabilities for these roles:
a commitment to providing the best policy advice to government and the Executive
a focus on delivering outcomes within deadlines
an ability to build strong relationships with internal and external stakeholders
well-developed communication skills including written communication skills
a willingness to be flexible and adaptive to meet Government priorities and urgent tasks as needed
The following skills and experience are highly desirable:
project management skills
policy co-design experience
experience in drafting instructions to guide the development of legislation and regulation
experience in the development of regulatory impact analyses
We encourage people from diverse backgrounds and experience to apply.
We would particularly welcome applications from people with disability, and RecruitAbility applies to these vacancies. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
What else can we offer?
Develop or master your public policy skillset, including policy co-design processes
Further develop your regulatory and legislative policy skills
Increase your professional network across the Australian Public Service
Improve your leadership skills, through the department’s Professional Coaching Scheme and tailored leadership opportunities
Flexible working arrangements where appropriate, including part time hours and home based work
Eligibility requirements
Employment with the Department of Infrastructure, Transport, Regional Development, Communications and the Arts is subject to conditions prescribed within the Public Service Act 1+++ including:
Citizenship: To be eligible for employment with the Department of Infrastructure, Transport, Regional Development, Communications and the Arts applicants must be an Australian citizen at the time of submitting an application.
Health Assessment: The preferred applicant may be required to undergo a medical examination conducted by the department’s preferred medical provider.
Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline Level. You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.
How to apply
Applications for this opportunity close at 11.5+pm AEST, Monday 23 September 2026.
In applying for this position, you are not required to address individual selection criteria. Rather, you should provide a statement of no more than 2 (two) pages outlining your background, capabilities and experiences, and how these align with the advertised role. You should also provide a CV, no more than 2 (two) pages. The capabilities and behaviours required to be successful for this role are identified in the ‘Who are we looking for’ section.
Your application will be assessed against the requirements of the job. Once the entire applicant pool has been assessed, the panel will create a shortlist of applicants. If your application is shortlisted, you may be asked to undertake further assessment, this may include work sample testing, interviews, and reference checks.
Your application should be received through the department’s online recruitment system. Applications via Indeed will not be accepted.
If you experience any issues with the system please contact the recruitment team on 02 6274 6161 or via email at [email protected] to discuss an alternative way to submit your application.
Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information, please email [email protected]
Work with us. Apply now!
💡 Quick Summary
Seeking a career-building opportunity? The APS6 | Senior Policy Advisors| Aviation Consumer Protection and Disability Access position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in Canberra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
