Job Description
KEY RESPONSIBILITIES
:-
·Relationship Management with the Axis Cluster Acquisition Head, Sales Managers and Branch Heads. With the advent of Liability Sales structure relationship management with the above constituents in order to achieve business targets and builds a progressive partnership with the bank. This should be done in complete co-ordination with Existing Branch Banking structure.
·Provide inputs to the Regional Acquisition Head and make plans for achievement in order to support and contribute to Axis Bank Strategy.
·Maintain Customer Parameter: Persistency, Leakage and Grievance Incidence Rate.
·Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management.
·Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.
·Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.
·Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.
·Ensuring Cluster/Branch visits to optimize performance and enhance relationship.
·Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.
Measures of Success
Business Plan:-
Adj MFYP (Rs.) - Plan v/s Actuals
Activation plan:-
Seller Activation (%) - Plan Vs Actual
Persistency:-
15th month Persistency (%) - > 85% (By Value)
Protection Sales :--
Retain Talent:
1. Retention rate - 75%, (as per HR formula) ; G2M2 retention - > 87%.
Customer centricity and satisfaction:
Effective Management of Customer
As per Plan
Key Relationships (Internal /External)
Effective Management of People & Customer
Retain talent - - 70%, (as per HR formula)
Handling Customer Complaints
Key competencies/skills required
Relationship, Leading people, Effective Management of Process
Desired qualification and experience:-
·Master of Business Administration or equivalent.
·5 to 7 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.
·Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values
:-
·Relationship Management with the Axis Cluster Acquisition Head, Sales Managers and Branch Heads. With the advent of Liability Sales structure relationship management with the above constituents in order to achieve business targets and builds a progressive partnership with the bank. This should be done in complete co-ordination with Existing Branch Banking structure.
·Provide inputs to the Regional Acquisition Head and make plans for achievement in order to support and contribute to Axis Bank Strategy.
·Maintain Customer Parameter: Persistency, Leakage and Grievance Incidence Rate.
·Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management.
·Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.
·Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.
·Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.
·Ensuring Cluster/Branch visits to optimize performance and enhance relationship.
·Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.
Measures of Success
Business Plan:-
Adj MFYP (Rs.) - Plan v/s Actuals
Activation plan:-
Seller Activation (%) - Plan Vs Actual
Persistency:-
15th month Persistency (%) - > 85% (By Value)
Protection Sales :--
Retain Talent:
1. Retention rate - 75%, (as per HR formula) ; G2M2 retention - > 87%.
Customer centricity and satisfaction:
Effective Management of Customer
As per Plan
Key Relationships (Internal /External)
Effective Management of People & Customer
Retain talent - - 70%, (as per HR formula)
Handling Customer Complaints
Key competencies/skills required
Relationship, Leading people, Effective Management of Process
Desired qualification and experience:-
·Master of Business Administration or equivalent.
·5 to 7 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.
·Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values
💡 Quick Summary
Seeking a career-building opportunity? The Area head position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.