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Area Sales Manager

Relaxo Footwears Ltd
Bengaluru, Karnataka
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21 hours agoFull–time
Position Title: Area Sales Manager

Department:

Sales

Work Location:

Grade:

M1/M2

Travel Required:

Yes

Reporting to:

Administrative:

Regional Manager (RM)

Reported by:

Sales Officer / Sales Representative (SO / SR)

Functional:

Regional Sales Manager (RSM)

Educational Qualification:

Graduate ( MBA Preferred)

Experience:

5-10 years of experience in Sales with exposure to Retail Sales and Distribution management in Footwear, FMCG or FMCD industry.

Any additional requirement:

Purpose of the Position (Job Summary)

To achieve the sales target in the assigned territory by selling existing and new products & developing the territory with sustained growth

Key Roles and Responsibilities

Financial

Sales planning: Translating the annual sales plan into quarterly, monthly, weekly and daily operational plans and developing sales targets (volume and value) for each sub-category of products for distributors in his area (to be done in consultation with the Regional Sales Manager)
Distributor management : Managing distributors to ensure primary sales plan is achieved as per defined category wise sales plan
Collections: Ensure timely clearance of outstanding payments from distributors

Customer Orientation

Product launches: Positioning new product line/brand/SKU in the assigned sales zone/markets by direct interaction with key retailers and through SOs
Product feedback: Collecting and synthesizing feedback on Relaxo s product portfolio in the context of competitor products and providing appropriate recommendations
Secondary feedback: Capturing feedback of retailers on secondary scheme, NPD and distribution
Distributor appointment: Scouting and appointing new distributors as per defined norms
Distributor onboarding: Ensuring distributor gets all relevant post appointment support
Distributor account management: Being the point of contact for distributors; monitoring product movement at distributors by taking weekly updates from SOs of stock and credit limits
Complaints management: Resolving complaints of channel partners inc. issues related to returns

People Orientation

Effective leadership: Defining daily tasks (Target, Focus / NPD article, Scheme Comm. Etc.) for each Sales Officer
Mentorship and supervision: Mentoring, coaching and supervising company SOs
Evaluation: Evaluating SO performance and creating customised action plan for each SO

Internal Business Process

Outlet mapping : Leveraging the SO to build and periodically refresh the universe of footwear outlets the assigned territories
Coverage improvement: Based on market visits, highlighting gaps in market and developing an action plan with SO.
Retailer engagement : Conducting Retailer visits to observe and improve product visibility, availability of NPD/focus articles, brand investments and merchandising
Orders and credit management: Receiving distributor orders, checking credit limit and ensuring order details are shared with billing team
Journey plan: Compiling market working reports from SOs and sharing then with the admin team
Competitive analysis: Analyzing competitor initiatives and preparing action plans to counter competition
Competitor schemes: Being up-to-date with latest competitor trade scheme and giving scheme recommendations to augment sales; communicating trade promotion schemes to SOs and Distributors
Distributor exclusivity: Sharing intelligence on exclusive distributors who add/ are bound to add competitor brands in their portfolio
MIS reports: Preparing MIS reports for target vs actual sales and other objectives
Reviews: Timely review of monthly/quarterly performance with RSMs, SOs and distributors
Sales forecasting: Providing sales forecast support to RSM
Other strategic interventions: Focus on implementation of company s strategic objectives for assigned sales area

Competencies

Technical/Functional

Behavioral

Business Acumen
Selling skills
Market Knowledge
Analytical skills

Customer Focus
Collaboration
Adaptability
Result Orientation
Negotiation skills

Key Result Areas

Quantitative

Qualitative

Sales Volume/Value Achievement
% Revenue Contribution from NPDs
Rs. Cr business from new Distr-Div. vs. target
PJP adherence
Average outstanding at end of each month as % of month's sales

Improve Adherence to Key Sales Processes.
Coaching and mentoring provided to SOs
Competitor Analysis
Customer Service improvement

Key Stakeholder Management

Internal

External

RSM
Marketing Team
Corporate Communication & NPD Team
Production Planning & Logistics Team
Distribution and Sales Support Team

Distributors
Retailers