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Area Service Engineer

Place of work Ahmedabad
Contract type -
Start date 2 weeks ago
Salary -

Job details

Job description, work day and responsibilities

In This Role, You Will Have The Opportunity To
• Installs and maintains instruments and systems in a laboratory environment. And Delivers basic operational training at installation.
• Provide effective product and customer support.
• Ensures Preventive Maintenance planning (PM) are performed in a timely manner.
• Seeks timely support for difficult product issues avoiding unnecessary downtime.
• Performs timely reporting of his activities.
• Maintains excellent customer relationship, specifically with his/her directly assigned accounts. And adheres to field service policies, procedures, and standards.
• Maintain recommended spare parts for his product range.

The Essential Requirements Of The Job Include
• Must be an Engineering Graduate with B.E./B.Tech. Degree
• Should have a minimum working experience of 5 to 8 years in the relevant field with exposure in customer services (Technical) in the IVD industry.
• Should have advance Technical Competency in one of the Product lines in IVD product. Should have adequate skills to consultatively help & support technical troubleshooting along with other functions. And able to drive corrective and preventive actions to improve service delivery based on customer feedback.

It would be a plus if you also possess previous experience in:
• Technical field services of IVD products (hardware & SW) with advanced Technical Skills in one product line in IVD
• Generating Service Revenue
• Usage of Customer Relationship Management (CRM) SW based for Call Handling & Closure in the System

Company address

India
Gujarat
Ahmedabad Show on map Get directions
Company Name: Pall India Pvt Ltd
You will be redirected to another website to apply.
Apply On Website
Offer ID: #929566, Published: 2 weeks ago, Company registered: 1 year ago

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