Job Description
Are you passionate about helping others live their best lives? Ready to lead a small team, manage a home environment, and support residents in meaningful ways every day?
We’re looking for a ARF Certified Administrator to oversee our Community Care Facility (CCF) homes within the Residential Program. In this rewarding role, you’ll blend leadership, compassion, and organization to create a safe, supportive, and empowering space for our residents.
Assists the Residential Department in a variety of roles, including but not limited to transporting residents to medical appointments and completing required paperwork, scheduling medical appointments, assisting group home residents with their personal needs and/or household responsibilities, and performing clerical tasks in the nurses’ office as needed.
Pay Rate: $25.00-$26.00/Hour
***This position is in the Glendale***
This position will include overseeing 1 CFF home 20 hours per week and completing medical appointments 20 hours per week.
Requirements
ENTIAL DUTIES AND RESPONSIBILITIES include the following:
ARF Administrator Protocols:
1. The Administrator ensures and maintains regulatory compliance as mandated by Community Care licensing and Regional Centers.
2. The Administrator ensures the health, well-being, and safety of the Members.
3. Responsible for maintaining regular communication with conservators and other outside agency representatives.
4. Maintains appropriate staffing for the facility in accordance with the program design by hiring and training staff, generating schedules to ensure adequate supervision and support of the Members, as well as by delegating those duties that will best serve the Members and the needs of the home.
5. Oversees daily facility operations- i.e. Member notes documentation, medication audits, personal and incidental funds disbursement and audits, physical plant inspections.
6. Maintains Member and staff files, timecard review, amendments and approval, conducts employee 90-day probationary reviews and annual performance evaluations.
7. Actively participates in the process of selecting residents to fill facility vacancies.
8. Communicates with staff regarding quality care assurance.
9. Maintains safety compliance to prevent staff and Member injuries.
10. Responsible for resident care such as scheduling medical appointments, following up on recommendations by the doctor and ensuring the well-being and the overall medical condition of the Members.
11. Responsible for evaluating, developing, and implementing Individual Service Plans in conjunction with program staff and home managers for CCF Members.
12. Participates, as needed, with placement agency counselors, residents, family, and home manager in the annual review process.
13. Responsible for all resident records in the home via regular reviews and updating
14. training and monitoring care providers re: entries, etc., including medical and dental appointments and Member weights. 15. Maintains a schedule that allows for weekly visitation, leading socialization groups, etc., with each home and its residents.
16. Responsible for reporting immediately to the Director of Residential Services any unusual incidents that might be harmful to the health, safety and/or welfare of the residents, staff, and visitors.
17. Audits and monitors facility petty cash, consumer P&I funds, and consumer spend-down funds.
18. Coordinates Members’ medical and dental appointments and communicates to staff, parents and the Director of Residential Services all pertinent medical information.
19. Maintains regular communication with Members’ Day programs.
20. Ensures that the Member Contact information in Knack reflects the most current information.
21. Performs monthly house inspections.
22. Participates in initial and ongoing training and promotes staff attendance in all mandatory in-services and departmental training.
23. Responsible for ensuring that vehicle inspections are completed on each shift, per protocol on the WhipAround application.
24. Attends agency meetings as assigned by Director of Residential Services. Attends weekly meetings with the Director of Residential Services.
25. Serves as a back-up ARF Administrator to the Weekend QA Manager according to schedule, to be rotated between all QIDP Administrators and ARF Administrators.
Medical Logistics Coordinator Protocols:
1. Transports residents to medical appointments in company vehicles. May be required to drive long distances (50+ miles) on freeways.
2. Ensures that during medical appointment all paperwork (intervention sheets) is filled out and signed by the doctor, dentist, therapist, etc.
3. At the appointment, interacts with the doctors/nurses/medical assistants to ensure the resident receives the proper attention.
4. Once the resident is finished with the appointment, he or she is to be transported to his/her day program or their home. If the resident is “fasting”, provides him/her their morning meal and medications. If the resident is unable to return to the program or his home and stays in the nurse’s office for any period of time, medical transporter may be asked to supervise the resident and provide his/her needs of food, drink, activity, or assist with toileting.
5. May be asked to stay with a resident in their home or at the hospital according to residents’ need.
6. After the appointment, makes a copy of the intervention sheet and places it in the resident’s file located in the nurse’s office. In addition, scans the intervention sheet and enters it into the electronic file, and enters appointment information into the residential database. The original copy of the interventions sheet will be submitted to the nurse.
7. Responsible for scheduling follow-up appointments as indicated by the doctor on the intervention sheet.
8. Responsible for scheduling appointments according to the nurses’ requests for medical appointments and for completion of the intervention sheet for those appointments per nurses’ instructions.
9. Responsible for entering scheduled appointments on the appointment calendar and for completion and distribution of the weekly medical appointment calendar to the nurses, QIDP/Administrator, residential homes, and New Horizons day programs. 10. Responsible for coordinating vehicle usage for medical appointments.
11. May be asked to deliver monthly medication cycles to day programs as needed and return to the nurses any day program medication surplus.
12. Alert the Nursing Office Coordinator of the vehicle maintenance needs should any arise during their use of the vehicle utilizing WhipAround.
13. Performs other clerical duties as designated by the Residential Administrative and Nursing staff.
14. May be asked to work as a Direct Support Professional in the homes based on program needs.
15. May be asked to serve as a back-up medical transporter for other programs as needed.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CORE COMPETENCIES:
Accountability
Adaptability
Communication/Collaboration
Culture Awareness & Sensitivity
Empowers Others
Excellent Customer Service
Leadership
Problem Solving/Innovation
Responsibility
Teamwork
Requirements
Must speak English.
High School Diploma or equivalent required.
Driving required. Must be willing to drive 8-passenger van.
Must be at least 21 years of age.
Must have valid California Driver License and driving record acceptable to our insurance carrier
Legally driving for at least 3 years in the United States
Must successfully pass all pre-employment requirements, including background check, drug screening and physical
EDUCATION and/or EXPERIENCE:
Current ARF Certification required prior to hire. A bachelor’s degree in psychology, counseling, rehabilitation, or related field is preferred. An undergraduate student in the abovementioned fields is acceptable with two years’ experience in counseling and residential programming. Experience may be substituted for education.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; and see, talk, and hear. . The employee frequently is required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb or balance, and taste or smell. The employee must regularly lift and/or move up 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Benefits
Our Great Benefits Include:
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401K Matching
Vacation Hours
Paid Sick Leave
10-Paid Holidays
All paid trainings including CPR/First Aide
Discounts Program
Referral Program
Pre-Paid Legal Services
FSA
We’re looking for a ARF Certified Administrator to oversee our Community Care Facility (CCF) homes within the Residential Program. In this rewarding role, you’ll blend leadership, compassion, and organization to create a safe, supportive, and empowering space for our residents.
Assists the Residential Department in a variety of roles, including but not limited to transporting residents to medical appointments and completing required paperwork, scheduling medical appointments, assisting group home residents with their personal needs and/or household responsibilities, and performing clerical tasks in the nurses’ office as needed.
Pay Rate: $25.00-$26.00/Hour
***This position is in the Glendale***
This position will include overseeing 1 CFF home 20 hours per week and completing medical appointments 20 hours per week.
Requirements
ENTIAL DUTIES AND RESPONSIBILITIES include the following:
ARF Administrator Protocols:
1. The Administrator ensures and maintains regulatory compliance as mandated by Community Care licensing and Regional Centers.
2. The Administrator ensures the health, well-being, and safety of the Members.
3. Responsible for maintaining regular communication with conservators and other outside agency representatives.
4. Maintains appropriate staffing for the facility in accordance with the program design by hiring and training staff, generating schedules to ensure adequate supervision and support of the Members, as well as by delegating those duties that will best serve the Members and the needs of the home.
5. Oversees daily facility operations- i.e. Member notes documentation, medication audits, personal and incidental funds disbursement and audits, physical plant inspections.
6. Maintains Member and staff files, timecard review, amendments and approval, conducts employee 90-day probationary reviews and annual performance evaluations.
7. Actively participates in the process of selecting residents to fill facility vacancies.
8. Communicates with staff regarding quality care assurance.
9. Maintains safety compliance to prevent staff and Member injuries.
10. Responsible for resident care such as scheduling medical appointments, following up on recommendations by the doctor and ensuring the well-being and the overall medical condition of the Members.
11. Responsible for evaluating, developing, and implementing Individual Service Plans in conjunction with program staff and home managers for CCF Members.
12. Participates, as needed, with placement agency counselors, residents, family, and home manager in the annual review process.
13. Responsible for all resident records in the home via regular reviews and updating
14. training and monitoring care providers re: entries, etc., including medical and dental appointments and Member weights. 15. Maintains a schedule that allows for weekly visitation, leading socialization groups, etc., with each home and its residents.
16. Responsible for reporting immediately to the Director of Residential Services any unusual incidents that might be harmful to the health, safety and/or welfare of the residents, staff, and visitors.
17. Audits and monitors facility petty cash, consumer P&I funds, and consumer spend-down funds.
18. Coordinates Members’ medical and dental appointments and communicates to staff, parents and the Director of Residential Services all pertinent medical information.
19. Maintains regular communication with Members’ Day programs.
20. Ensures that the Member Contact information in Knack reflects the most current information.
21. Performs monthly house inspections.
22. Participates in initial and ongoing training and promotes staff attendance in all mandatory in-services and departmental training.
23. Responsible for ensuring that vehicle inspections are completed on each shift, per protocol on the WhipAround application.
24. Attends agency meetings as assigned by Director of Residential Services. Attends weekly meetings with the Director of Residential Services.
25. Serves as a back-up ARF Administrator to the Weekend QA Manager according to schedule, to be rotated between all QIDP Administrators and ARF Administrators.
Medical Logistics Coordinator Protocols:
1. Transports residents to medical appointments in company vehicles. May be required to drive long distances (50+ miles) on freeways.
2. Ensures that during medical appointment all paperwork (intervention sheets) is filled out and signed by the doctor, dentist, therapist, etc.
3. At the appointment, interacts with the doctors/nurses/medical assistants to ensure the resident receives the proper attention.
4. Once the resident is finished with the appointment, he or she is to be transported to his/her day program or their home. If the resident is “fasting”, provides him/her their morning meal and medications. If the resident is unable to return to the program or his home and stays in the nurse’s office for any period of time, medical transporter may be asked to supervise the resident and provide his/her needs of food, drink, activity, or assist with toileting.
5. May be asked to stay with a resident in their home or at the hospital according to residents’ need.
6. After the appointment, makes a copy of the intervention sheet and places it in the resident’s file located in the nurse’s office. In addition, scans the intervention sheet and enters it into the electronic file, and enters appointment information into the residential database. The original copy of the interventions sheet will be submitted to the nurse.
7. Responsible for scheduling follow-up appointments as indicated by the doctor on the intervention sheet.
8. Responsible for scheduling appointments according to the nurses’ requests for medical appointments and for completion of the intervention sheet for those appointments per nurses’ instructions.
9. Responsible for entering scheduled appointments on the appointment calendar and for completion and distribution of the weekly medical appointment calendar to the nurses, QIDP/Administrator, residential homes, and New Horizons day programs. 10. Responsible for coordinating vehicle usage for medical appointments.
11. May be asked to deliver monthly medication cycles to day programs as needed and return to the nurses any day program medication surplus.
12. Alert the Nursing Office Coordinator of the vehicle maintenance needs should any arise during their use of the vehicle utilizing WhipAround.
13. Performs other clerical duties as designated by the Residential Administrative and Nursing staff.
14. May be asked to work as a Direct Support Professional in the homes based on program needs.
15. May be asked to serve as a back-up medical transporter for other programs as needed.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CORE COMPETENCIES:
Accountability
Adaptability
Communication/Collaboration
Culture Awareness & Sensitivity
Empowers Others
Excellent Customer Service
Leadership
Problem Solving/Innovation
Responsibility
Teamwork
Requirements
Must speak English.
High School Diploma or equivalent required.
Driving required. Must be willing to drive 8-passenger van.
Must be at least 21 years of age.
Must have valid California Driver License and driving record acceptable to our insurance carrier
Legally driving for at least 3 years in the United States
Must successfully pass all pre-employment requirements, including background check, drug screening and physical
EDUCATION and/or EXPERIENCE:
Current ARF Certification required prior to hire. A bachelor’s degree in psychology, counseling, rehabilitation, or related field is preferred. An undergraduate student in the abovementioned fields is acceptable with two years’ experience in counseling and residential programming. Experience may be substituted for education.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; and see, talk, and hear. . The employee frequently is required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb or balance, and taste or smell. The employee must regularly lift and/or move up 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Benefits
Our Great Benefits Include:
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401K Matching
Vacation Hours
Paid Sick Leave
10-Paid Holidays
All paid trainings including CPR/First Aide
Discounts Program
Referral Program
Pre-Paid Legal Services
FSA
💡 Quick Summary
Seeking a career-building opportunity? The ARF Administrator/Medical Logistics Coordinator position is now open for candidates interested in the Back Office Jobs sector. This role in Glendale offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
