Aso3 People Support Officer

Department for Education

Job Reference: 645462

Location: Adelaide

Job Status: Short Term Contract

Eligibility: Open to Everyone

About Us

We believe every child and young person deserves a great education.

Our strategy aims to unlock every child's potential, in partnership with learners, students, parents, and the wider South Australian community, to build a world-leading public education system.

This system will be equitable, prioritizing learning and wellbeing.

Together, we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About the Role

The People Support Officer plays a crucial role delivering world-class customer service and administrative services.

This includes resolving customer enquiries and applications through a multi-channel approach, while supporting the efficient delivery of wider People and Culture functions across the department.

The role works in a frontline customer service delivery environment, interacting with customers via telephone and other channels.

Responsibilities include working within a team to meet customer needs, adhering to work schedules, providing correct and timely advice on People and Culture related matters, conducting research, preparing complex documents, managing records, and processing transactions accurately and promptly.

This position also offers advice and services to designated workgroups, clients, and stakeholders, and provides project or program support to achieve People & Culture objectives and goals.

Qualifications

No essential qualifications are required for this role.

A tertiary qualification relevant to human resources or equivalent experience is desirable.

Special Conditions

The successful applicant must gain a Department for Human Services (DHS) working with children check prior to being employed.

This check is required to be renewed every five years before expiry.

The incumbent will also be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course, which will need to be updated every three years.

Remuneration

ASO3 $67,58+ - $72,033 per annum (1.0 FTE) + superannuation (11.5%) and leave loading.

Enquiries

Jo Rohrlach, Team Lead People Support, can be contacted via tel: 08 8226 1421.

Applications should be made through the IWorkForSA website.

Applicants must submit a CV, Application Cover Sheet, Employment Declaration, and a cover letter addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

This is a full-time contract role (1.0 FTE), with an initial 6-month term contract and potential for extension.

Multiple vacancies are available.

Applications close: February 2, 2025, 11:30 PM.

Flexibility Statement:

The South Australian public sector promotes diversity and flexible ways of working including part-time.

Applicants are encouraged to discuss the flexible working arrangements for this role.