Job Description
Advert:
Assessment Project Coordinator
12 months fixed term contract
£28,000 - £30,000 + benefits
Full time (35 hours per week)
Wimbledon (hybrid and flexible working)
The role
As the Assessment Project Coordinator, you will support the delivery of qualifications and assessment for organisations and individual people professionals.
What you’ll be doing
Supporting the team and Assessment / Qualifications Managers with assessor coordination. This includes ensuring that Assessors and/or moderators are allocated, briefed and contracted for projects. Organising feedback and additional support for key stakeholders as required. Coordinating activities to support assessor / moderator recruitment and development (e.g. training sessions, webinar discussions).
Supporting with Internal Quality Assurance (IQA). This includes coordinating IQA activity across assessments with both internal and external Assessors / Moderators. Preparing agendas and minutes for quarterly quality assurance meetings and bi-annual standardisation events. Identifying trends to inform standardisation content, incorporating feedback from assessors.
Contributing towards Assessment Delivery by being responsible for the secure and accurate project management of membership assessments. This includes project launches, working with external clients to agree project deadlines, contract preparation, client briefings, providing feedback to individual participants, and supporting the interpretation of results and outcomes.
Being first point of contact for clients, taking ownership of enquiries, responding with relevant information and escalating where appropriate, ensuring high quality customer service is delivered and a customer orientated culture is maintained.
Contributing to the secure and accurate delivery of end point assessments. This includes, apprentice webinars, dealing with queries, managing gateway completion and assessment closures.
Providing customer support by working with colleagues in Customer Services and Assessment Administration to support candidates, apprentices centres and training providers throughout their journey, providing advice and guidance where necessary.
Managing documents and data such as candidate, apprentice and learner data and assessment documentation ensuring accuracy and compliance with data regulations. Regularly reporting on assessment outcomes and trends. Analysing customer feedback and reporting on key findings.
Representing the CIPD with clients, at promotional events and conferences.
Work with colleagues across the CIPD to promote assessment products and drive membership growth. Creating documentation, standardising guidance and presentations.
What you’ll need to be successful
Exceptional administrative skills, with the ability to coordinate multiple projects and prioritise accordingly
Excellent written English, including spelling and grammar
Good Microsoft Office Skills (including Excel and PowerPoint)
Knowledge of an HR or assessment environment
Experience of working with external partners, associates and consultants
Experience delivery of webinars and virtual briefings
Excellent interpersonal skills with experience of working with a range of stakeholders and customers
Highly responsive and proactive, with the drive to take ownership of tasks from start to finish
Able and willing to operate flexibly, and switch priorities as required
Logical, detailed and organised approach to work with good time management
If this role describes you and your career aspirations, click apply. Please note, the application deadline is on 10 February.
Empowering people; valuing difference. At the CIPD, we believe that every person brings unique perspectives, experiences and strengths that enrich our workplaces and communities. We see diversity as the wide range of visible and non-visible differences that make each of us who we are — including, but not limited to: age, colour, disability, ethnicity, education, gender identity, neurodiversity, religion or belief, relationship status, sex, ****** orientation, socio-economic background and other personal and protected characteristics and experiences. We are determined to ensuring employment policy and practice promote and deliver EDI at every stage of the employment relationship.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible.
Assessment Project Coordinator
12 months fixed term contract
£28,000 - £30,000 + benefits
Full time (35 hours per week)
Wimbledon (hybrid and flexible working)
The role
As the Assessment Project Coordinator, you will support the delivery of qualifications and assessment for organisations and individual people professionals.
What you’ll be doing
Supporting the team and Assessment / Qualifications Managers with assessor coordination. This includes ensuring that Assessors and/or moderators are allocated, briefed and contracted for projects. Organising feedback and additional support for key stakeholders as required. Coordinating activities to support assessor / moderator recruitment and development (e.g. training sessions, webinar discussions).
Supporting with Internal Quality Assurance (IQA). This includes coordinating IQA activity across assessments with both internal and external Assessors / Moderators. Preparing agendas and minutes for quarterly quality assurance meetings and bi-annual standardisation events. Identifying trends to inform standardisation content, incorporating feedback from assessors.
Contributing towards Assessment Delivery by being responsible for the secure and accurate project management of membership assessments. This includes project launches, working with external clients to agree project deadlines, contract preparation, client briefings, providing feedback to individual participants, and supporting the interpretation of results and outcomes.
Being first point of contact for clients, taking ownership of enquiries, responding with relevant information and escalating where appropriate, ensuring high quality customer service is delivered and a customer orientated culture is maintained.
Contributing to the secure and accurate delivery of end point assessments. This includes, apprentice webinars, dealing with queries, managing gateway completion and assessment closures.
Providing customer support by working with colleagues in Customer Services and Assessment Administration to support candidates, apprentices centres and training providers throughout their journey, providing advice and guidance where necessary.
Managing documents and data such as candidate, apprentice and learner data and assessment documentation ensuring accuracy and compliance with data regulations. Regularly reporting on assessment outcomes and trends. Analysing customer feedback and reporting on key findings.
Representing the CIPD with clients, at promotional events and conferences.
Work with colleagues across the CIPD to promote assessment products and drive membership growth. Creating documentation, standardising guidance and presentations.
What you’ll need to be successful
Exceptional administrative skills, with the ability to coordinate multiple projects and prioritise accordingly
Excellent written English, including spelling and grammar
Good Microsoft Office Skills (including Excel and PowerPoint)
Knowledge of an HR or assessment environment
Experience of working with external partners, associates and consultants
Experience delivery of webinars and virtual briefings
Excellent interpersonal skills with experience of working with a range of stakeholders and customers
Highly responsive and proactive, with the drive to take ownership of tasks from start to finish
Able and willing to operate flexibly, and switch priorities as required
Logical, detailed and organised approach to work with good time management
If this role describes you and your career aspirations, click apply. Please note, the application deadline is on 10 February.
Empowering people; valuing difference. At the CIPD, we believe that every person brings unique perspectives, experiences and strengths that enrich our workplaces and communities. We see diversity as the wide range of visible and non-visible differences that make each of us who we are — including, but not limited to: age, colour, disability, ethnicity, education, gender identity, neurodiversity, religion or belief, relationship status, sex, ****** orientation, socio-economic background and other personal and protected characteristics and experiences. We are determined to ensuring employment policy and practice promote and deliver EDI at every stage of the employment relationship.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible.
💡 Quick Summary
Seeking a career-building opportunity? The Assessment Project Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
