Job Description
Job
:Retail Banking
Primary Location
:Asia-India-Mumbai
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:20/Feb/2026, 6:4+:57 AM
Unposting Date
:22/Feb/2026, 6:5+:00 PM Role Responsibilities
Strategy
• Contribute to the digital agenda with maximum focus on digital closure of Assets product booking and deepening
• Undertake client engagement in line with the Affluent Client coverage model - Support on-boarding of Affluent clients.
• Engage priority clients by identifying and meeting needs via cross sell of retail Asset products (PL/Mort/BB/LAS.
• Follow the applicable contact management approach to drive engagement with priority - execute applicable sales campaigns as designed and released by country segment teams
• Conduct 'Needs based conversations' with clients to provide suitable Asset products. Focus on building relationship via consultative selling approach
• Maximize sales performance to achieve revenue targets of the segment channel - Meet or exceed applicable scorecard targets
• Follow up and manage expectations of clients to ensure timely processing of sales transactions
• Drive digital adoption among clients
• Manage customer expectations and customer satisfaction tracked via RTF and NPS scores
Business
• Generate revenue and contribute to profitable growth by focusing on:
• Growing the Asset Book.
• Expanding and deepening revenue streams through existing Retail Assets products
• Delivering New sales revenue as per set targets
• Cross sell Asset Products to FUM qualified clients
• Offering TOP UP's to existing Asset products.
• Drive Asset penetration by activating new clients.
Processes
• Ensure satisfactory ratings in all internal/external audits.
• Ensure compliance to all process notes and circulars issued from time to time.
• Undertake accurate and timely processing of all customer instructions as per applicable processes/ circulars.
• Understand the Bank's mis-selling & sales policies as well as policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. Comply with the same, including highlighting any suspicious transacions as per guidelines.
• Complete all requisite trainings on time
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate
• Graduate/ Postgraduate
• At least 2 -6 years' experience in branch and/ or telesales with exposure to lending products like PL/Mortgage/Business Banking/LAS.If working as Asset Desk executive will be an added advantage.
• Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
💡 Quick Summary
Seeking a career-building opportunity? The Asset Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
