Assistant Banquet Manager

Job Title: Assistant Banquet Manager

Direct Reports: Banquet Servers/Bartenders, Porters, and Outdoor Outlet seasonal staff

Job Summary / Purpose: To assist the Banquet Manager in the day-to-day operation of the banquet department. In the absence of the Manager, be responsible for the entire operation of the facility, ensuring constant implementation of policies and procedures in a safe clean environment.

Job Duties & Responsibilities:

Supervise all banquet activities, including the set up of banquet rooms and food & beverage service according to client specifications.

Greet guests upon arrival; resolve guest complaints and answer questions to customer’s satisfaction.

Assist in hiring banquet staff as needed to maintain adequate levels for department; coach and counsel employees regarding career and personal development; conduct performance evaluation and provide feedback to employees.

Train banquet staff in proper set up, serving and clean up procedures.

Prepare schedules and assign duties to banquet staff.

Maintain adequate inventory levels to meet projected needs; request additional supplies as needed; clean and store all equipment in a secure manner.

Communicate with maintenance department regarding banquet equipment repair and/or safety issues.

Requirements/Specialized Skills

Overall knowledge of the entire operation in a hotel.

Requires a minimum of 2 year(s) of supervisory experience.

Requires a minimum of 4 year(s) of experience.

Prefer experience at properties of similar size and quality.

Position will be required to work a varied schedule that may include days, evenings and weekends

Must be able to communicate and direct employees efficiently.

Hands on attitude a must.

Always be willing to help all staff when needed.

Education & Certification

Smart Serve Intervention Program

Basic knowledge of wine service

First Aid and CPR Certificate

Hotel and Restaurant Management Diploma or equivalent education and experience

Job Type: Full-time

Benefits:

Company events

Dental care

Discounted or free food

Extended health care

Life insurance

On-site parking

Flexible language requirement:

French not required

Schedule:

Day shift

Evening shift

Holidays

Monday to Friday

Morning shift

Weekends as needed

Ability to commute/relocate:

Alliston, ON L+R 1A4: reliably commute or plan to relocate before starting work (required)

Experience:

Supervising: 2 years (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person