Assisting in Managing Meetings and Special Events Operations
• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.
• Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place.
• Provides feedback to employees based on observation of service behaviors.
• Monthly training to be conducted for the employees.
• Other duties as assigned.

Assisting in Budgets and Finances
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
• Work with the Maintenance & Catering department to ensure that revenue and guest satisfaction levels are maximized.

Qualifications
• Minimum 8 years experience in Hotel Industry is required.
• Previous supervisory experience in Banquets is required.
• Experience working in atleast 3 star property is mandatory.
• Computer literate in MS office is required.
• University/College degree in a related discipline preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Schedule:
• Day shift

Supplemental Pay:
• Yearly bonus

Application Question(s):
• Experience working in atleast 3 star property is mandatory

Experience:
• total work: 8 years (Required)

Work Location: In person