Job Description
Assistant Branch Manager
Traffic Auckland
Lead by example to deliver exceptional customer service for traffic solutions
Supervise the team and oversee equipment quality, availability and presentation
Be part of a growing, innovative business that is leading the industry forward
About us
As a company that’s been around since 1948, we know what matters most: family and it’s at the heart of everything we do. We’re the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We’re committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we’re all focused on delivering what we say we will do – make our customers’ jobs easy.
About the role
The Assistant Branch Manager plays an important role across our business, supporting the Branch Manager to foster a positive and safe work environment that delivers exceptional service to our customers. Tasked with supervising and coaching branch team members to work to Kennards Hire standards, you will enjoy helping others to grow and develop in their role. Your responsibilities include:
Taking charge of daily tasks and stepping up as a leader when the Branch Manager is unavailable.
Handling front desk operations and overseeing branch administration.
Supervising equipment maintenance and upholding workshop standards to ensure optimal performance for our customers.
Ensuring smooth opening and closing of the branch as required.
Embracing ongoing growth through training and development, enhancing your skills and expertise.
Rostering and supervising staff to maximise efficiency
About you
Previous experience within a retail sales / leadership role from the trade or hardware industry - highly desirable
An impressive track record in people management, effective coaching, and performance enhancement.
Exceptional customer service skills and the ability to build lasting relationships
Excellent communication skills and tech savvy
Strong team player and a commitment to safety
Why Join Our Family:
You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we’ll back you all the way with the tools and resources you’ll need to succeed. You’ll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.
We believe it doesn’t matter what role you hold – from Customer Service to CEO , Driver to Branch Manager – it’s the values that you live by. We trust in each other, look out for our mates and live by our core values: One Family, Fair Dinkum, Taking Hire Higher and Every Customer a Raving Fan. And we have a bit of fun along the way too!
There’s also a great range of employee benefits and rewards on offer including:
All the training and development you need to build a successful career with us
Pathways to pursue your career, nationally and internationally
Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
Opportunity for profit share
Great employee discount rates on our hire gear
Our annual awards night, team BBQs and many other fun social events.
As part of the recruitment process, you may be required to undergo background screening, which could include police and medical checks.
So, whether you’re starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.
Traffic Auckland
Lead by example to deliver exceptional customer service for traffic solutions
Supervise the team and oversee equipment quality, availability and presentation
Be part of a growing, innovative business that is leading the industry forward
About us
As a company that’s been around since 1948, we know what matters most: family and it’s at the heart of everything we do. We’re the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We’re committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we’re all focused on delivering what we say we will do – make our customers’ jobs easy.
About the role
The Assistant Branch Manager plays an important role across our business, supporting the Branch Manager to foster a positive and safe work environment that delivers exceptional service to our customers. Tasked with supervising and coaching branch team members to work to Kennards Hire standards, you will enjoy helping others to grow and develop in their role. Your responsibilities include:
Taking charge of daily tasks and stepping up as a leader when the Branch Manager is unavailable.
Handling front desk operations and overseeing branch administration.
Supervising equipment maintenance and upholding workshop standards to ensure optimal performance for our customers.
Ensuring smooth opening and closing of the branch as required.
Embracing ongoing growth through training and development, enhancing your skills and expertise.
Rostering and supervising staff to maximise efficiency
About you
Previous experience within a retail sales / leadership role from the trade or hardware industry - highly desirable
An impressive track record in people management, effective coaching, and performance enhancement.
Exceptional customer service skills and the ability to build lasting relationships
Excellent communication skills and tech savvy
Strong team player and a commitment to safety
Why Join Our Family:
You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we’ll back you all the way with the tools and resources you’ll need to succeed. You’ll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.
We believe it doesn’t matter what role you hold – from Customer Service to CEO , Driver to Branch Manager – it’s the values that you live by. We trust in each other, look out for our mates and live by our core values: One Family, Fair Dinkum, Taking Hire Higher and Every Customer a Raving Fan. And we have a bit of fun along the way too!
There’s also a great range of employee benefits and rewards on offer including:
All the training and development you need to build a successful career with us
Pathways to pursue your career, nationally and internationally
Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
Opportunity for profit share
Great employee discount rates on our hire gear
Our annual awards night, team BBQs and many other fun social events.
As part of the recruitment process, you may be required to undergo background screening, which could include police and medical checks.
So, whether you’re starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Branch Manager position is now open for candidates interested in the Office Assistant Jobs sector. This role in Papakura offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
