Job Description
Department of Customer Service
Reference number
req50795
Occupation
Legislation
Work type
Full-Time
Location
Sydney City
Salary Information
99,938-110,271
Closing date
20 April 2026 at 10:00am
Assistant Compliance and Regulatory Officer
Grade: 5/6
Salary range: $99,938-$110,271 + superannuation and leave loading
Duration: temporary full time role for up to 12 months
Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies
Support regulatory integrity and help strengthen compliance culture across a critical NSW Government agency.
We are seeking a motivated compliance professional to support the delivery of strategic and operational compliance activities across NSW Telco Authority, contributing to strong governance, regulatory assurance and informed decision‑making.
About the team
This role sits within the Compliance Team in the NSW Telco Authority.
The team is responsible for ensuring NSWTA meets its legislative, regulatory, policy and contractual obligations. The Compliance Team identifies, manages and mitigates risks of non‑compliance and plays a key role in promoting a culture that values compliance awareness, continuous improvement and proactive risk management across the organisation.
Your responsibilities will include
Assisting with the delivery of strategic and targeted compliance activities, including audits and comprehensive reviews, to support organisational compliance.
Supporting the preparation, presentation and assessment of compliance evidence and reports in line with legislative and regulatory requirements to inform decision‑making.
Conducting research and participating in compliance activities that contribute to organisational and regulatory outcomes.
Contributing to the development, implementation and review of policies, procedures and standards to improve the quality, efficiency and timeliness of compliance and reporting.
Maintaining awareness of relevant committees, working groups and agency forums and actively participating in discussions on key developments and milestones.
Providing timely, clear and well‑reasoned compliance advice to internal and external stakeholders.
Maintaining currency with procedures, policies and legislative changes and contributing recommendations to support continuous improvement.
Identifying potential instances of fraud and/or non‑compliance and supporting escalation through evidence gathering and reporting processes.
For more information on the role and its accountabilities, click here to view the role description.
To be successful in this role you will have
Demonstrated experience working in a compliance, regulatory or governance role, including interpreting and analysing legislation and regulatory frameworks.
Experience participating in or supporting audits, reviews or compliance activities.
Strong written and verbal communication skills, with the ability to prepare clear reports and provide practical compliance advice.
Well‑developed interpersonal and influencing skills, with the ability to work collaboratively across diverse teams and stakeholders.
Nice to have:
Experience working within a government or highly regulated environment.
Exposure to audits and conducting gap analysis, reporting or regulatory frameworks.
Experience contributing to policy and procedural development and review.
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.
We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to NSW Telco Authority
Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation
For enquiries relating to recruitment please contact Fiona Glover via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 9:59am Thursday 23rd April
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
Reference number
req50795
Occupation
Legislation
Work type
Full-Time
Location
Sydney City
Salary Information
99,938-110,271
Closing date
20 April 2026 at 10:00am
Assistant Compliance and Regulatory Officer
Grade: 5/6
Salary range: $99,938-$110,271 + superannuation and leave loading
Duration: temporary full time role for up to 12 months
Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies
Support regulatory integrity and help strengthen compliance culture across a critical NSW Government agency.
We are seeking a motivated compliance professional to support the delivery of strategic and operational compliance activities across NSW Telco Authority, contributing to strong governance, regulatory assurance and informed decision‑making.
About the team
This role sits within the Compliance Team in the NSW Telco Authority.
The team is responsible for ensuring NSWTA meets its legislative, regulatory, policy and contractual obligations. The Compliance Team identifies, manages and mitigates risks of non‑compliance and plays a key role in promoting a culture that values compliance awareness, continuous improvement and proactive risk management across the organisation.
Your responsibilities will include
Assisting with the delivery of strategic and targeted compliance activities, including audits and comprehensive reviews, to support organisational compliance.
Supporting the preparation, presentation and assessment of compliance evidence and reports in line with legislative and regulatory requirements to inform decision‑making.
Conducting research and participating in compliance activities that contribute to organisational and regulatory outcomes.
Contributing to the development, implementation and review of policies, procedures and standards to improve the quality, efficiency and timeliness of compliance and reporting.
Maintaining awareness of relevant committees, working groups and agency forums and actively participating in discussions on key developments and milestones.
Providing timely, clear and well‑reasoned compliance advice to internal and external stakeholders.
Maintaining currency with procedures, policies and legislative changes and contributing recommendations to support continuous improvement.
Identifying potential instances of fraud and/or non‑compliance and supporting escalation through evidence gathering and reporting processes.
For more information on the role and its accountabilities, click here to view the role description.
To be successful in this role you will have
Demonstrated experience working in a compliance, regulatory or governance role, including interpreting and analysing legislation and regulatory frameworks.
Experience participating in or supporting audits, reviews or compliance activities.
Strong written and verbal communication skills, with the ability to prepare clear reports and provide practical compliance advice.
Well‑developed interpersonal and influencing skills, with the ability to work collaboratively across diverse teams and stakeholders.
Nice to have:
Experience working within a government or highly regulated environment.
Exposure to audits and conducting gap analysis, reporting or regulatory frameworks.
Experience contributing to policy and procedural development and review.
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.
We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to NSW Telco Authority
Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation
For enquiries relating to recruitment please contact Fiona Glover via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 9:59am Thursday 23rd April
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Compliance and Regulatory Officer position is now open for candidates interested in the Office Assistant Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
